-
November 2023 by Karielly Ramirez
Went in today with both my mother and my aunt. Turns out that a different location had done some errors on their accounts. The manager at this location was able to not only fix through problem, but helps us out too.
-
May 2023 by Gonzalo
Keith took excellent care of me and my family. If you're in Flat Rock, go see him for your phone needs. He was super patient and friendly with us.
-
May 2023 by Carolynn Schafer
Keith is the best. He took care of me and made sure all my data transferred to my new phone!
-
May 2023 by Martin Angel
Keith is my favorite worker here. He's so polite, professional and funny. Transferred all my stuff and was very pleasant
-
April 2023 by Michelle Holbird
Rude and doesn't tell you about all the charges.charged 20 for the transfer, 30 for just the sim card they put in the phone that activated the phone and put it under a portable charger and said they dont have the right button for the sim card yet so hopefully that wasn't bs,20 for just the plug that should have came with the phone. I diffently don't recommend going to this store. I will never go to this store again.
-
April 2023 by Kelli p
Keith took excellent care of me. He got all of my stuff transferred to my new phone and he was very courteous and professional.
-
April 2023 by Lazarus DS (Lazarus_DS)
Keith was our helper today. He took care if our needs and heped me set up new internet for trip. There was a lady goving hik a hard time.but he kept it classy. You guys need more people like him. Keep up the good work, Keith.
-
April 2023 by Katlyn
Great service! Keith helped us by transferring everything to our new phones. He is the man!
-
April 2023 by Randy James
I had a broken phone and the guy helped me fix the issue at no charge. Honesty goes far. Thank you
-
March 2023 by Nikkie Mullas
Horrible customer service in this particular store. Went in because customer service said I needed to verify my identity to get my sim card to work in my replacement phone from assurion. They tried to charge me $30 to assist with registering the sim to my phone and told me to call customer service when i told them i was not supposed to be charged for this. Of course customer service insisted on sending a code to my phone that does not have a working sim. After being thrown in a never ending circle between customer service and the closest store location, I have decided to leave metro pcs all together. It's not worth the free garbage phone (with a bunch of fees) and awful customer service. If I could rate 0 stars I would. Save yourself the headache and use a better phone provider.
-
March 2023 by Marie Hannah
This dude is a scam. Tried charging me almost $500 to switch to metro for a free iPhone 11. No wonder he's the only one in the area who has them.
-
January 2023 by Marcus Ochalek
Very good costumer service here also very helpful love coming in and chatting with Sam and Keith while paying my bills if I could give this place 10 stars I would ?
-
December 2022 by Mark Yost
Keith got me hooked up with brand new service at an affordable price and he was very pleasant. I recommend him and this store
-
December 2022 by Dirk Benedict
Been a loyal customer for years and I always go to the Flat Rock store thanks to Keith and Sam’s excellent service and experience. These are top guys right here.
-
December 2022 by Sara Buell
I just visited this store and I am just gushing over Keith. He is funny, helpful, knowledgeable, kind and sincere. He transferred all of my data and kept us in stitches. If you're a Flat Rock resident and are a metro customer, this is the man to see.
