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January 2024 by Ashley Halbritter
Not a member of this specific credit union, but a member of Wayne Westland Federal Credit Union. I've had to come to this branch and deposit money and checks in the past and it's always a nice experience. All of the tellers I've met here are kind and wonderful to work with. I had to deposit paychecks here when we had issues with direct deposit for a while and every time I would come and deposit through the drive thru or in person there was always one kind woman (I cannot remember her name) who would send out a couple suckers for my daughter.I've deposited at a few other PSCU branches and none of those experiences have ever been as nice as the ones I've had at the flat rock location.Thank you for always being great to those who visit.
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May 2023 by PinkLady 555
I've been a client here for many years and have always had a great experience with them they offer plenty of services for all your banking needs
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July 2022 by Robert Kennedy
Great place with familiar faces.Brad was excellent in consolidating some debts for me through a new loan! Ida is an absolute Gem and the ladies there are so warm and welcoming~
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May 2021 by Scott Bennett
Just took out an auto for an excellent rate at the Flat Rock Branch. Brad Laura, the Membership Relationship Specialist, was friendly, patient and understanding. Never rushed and you it's all made clear to you. The tellers that I've dealt with for years treat you like family and know you by name. Customer service means something there.
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April 2021 by Nicole Akowitz
Excellent service. Roberta is extremely friendly and efficient. Im always greeted with a smile and always feel welcome. By far the best credit I've ever dealt with. Plus they give out the best suckers!! ;-) good job yall. Keep up the outstanding work.
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April 2021 by Brenda Lucidi
Flat Rock PSCU has the BEST teller of all branches!! Her name is Roberta Healey! Never have I experienced a more caring, helpful and knowledgeable employee to help me with my banking needs. I was so disappointed when she left the Trenton branch. Roberta always has a smile for all who enter the lobby. She goes far beyond her normal duties! Take good care of her Flat Rock, she is sorely missed in Trenton.
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April 2021 by Kristi Hill
I’ve been banking here since I was a teenager. Ada has remained one of my most favorite tellers. She is so kind, always remembers your name, family details and is a genuine person. In addition, I’ve come to very much enjoy my interactions with Jordan and Roberta. Jordan is very thorough and gets you through the line quickly and efficiently. I always know when Roberta is working because I can hear her humming along to the music in the background. Thank you all for your hard work.
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April 2021 by terrance barmore
Ada,Jordan,Roberta and Megan has always given me great customer service. It's always like coming to visit family who always greets you with a smile I suggest anyone wanting to go do there banking in a place where your always welcome please go visit this staff you won't be disappointed.
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April 2021 by Bakos Gross
Excellent & always friendly service to all my banking requests. As a member having employees like Roberta Healey at the Flat Rock Branch who loves working and has always helped with any Banking needs. It is employees like her that keep me a long time member of the credit Union.
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March 2021 by Mr. Blakeslee
Ada, Jordan, and Roberta deserve public praise for the work they are doing at the Flat Rock location. I'm always greeted with a smile and "How can we help?" The banter while they bring-up the account is genuine as they ask about my job or family and they know my quirk about $10 bills - especially impressive since I'm not a daily customer. I'm so happy this branch opened around the corner from my home and that I get to see the same faces week after week. Kudos, staff! Keep up the great work!
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March 2021 by Valorie Modzelewski
My family and I have been members at the Flat Rock branch for years. I’ll continue to do all my banking here simply due to their convenient location and fantastic staff. Ada, Roberta and Jordan are absolutely lovely. These ladies truly go above and beyond. They’re pleasant and personable, all while remaining professional and extremely knowledgeable on all the products and promotions the credit union has to offer. The same applies to the branch managers, Josh and Michael. As they too offer much support to their members and stay very involved in their community.
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March 2021 by Heather McInchak
Jordan, Roberta and Ada are so amazing! They always greet me when I enter with a smile and call me by my name. I love the personalized service. Public Service Credit Union service several different credit unions and the tellers treat us like family! I couldn’t be happier that the professional staff are here to help me with all my financial needs.
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March 2021 by Tina P
Ada is so very friendly and pleasant to see, helps me with everything. Roberta is full of knowledge and extremely helpful. Jordan and Megan are always willing to help out too!
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March 2021 by Kristina Youssef
Roberta has been extremely helpful in all of my financial needs. She is kind, caring, and devoted to make sure all clients are provided with what is needed. I only go to her for all needs as she makes me feel like family.
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March 2021 by Mark Hollandsworth
I have been a member of the credit union for over 30 years. I just want to say that Roberta has on many occasions gone over and above her job to help me out with various problems I have encountered.She always has a smile on her face and been quick to answer any questions I had! If she didn’t know the answer she would make a point to find out and get back to me!She truly has been a huge asset to the Credit Union over the years
