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March 2024 by amy ruff
Thanks Robin my twins look amazing!! I have 9m old Yorkychons... Robin got me in last minute and was great from the start... i will be back
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March 2024 by Lisa R
1st time there, I had an appointment for my 10 yr old chihuahua for nails and gland expression. My dog did start to scream, really without her touching him. We called in a helper as she wouldn't allow me to assist. She didn't try, claiming she didn't want to risk getting bit and didn't want to stress him out putting a muzzle on him. I guess they only groom easy dogs there. She lacks dog skills and people skills. I picked up my dog, expressesd my disappointment. Told her other groomers haven't had a problem. She snottily said "Well, I need my hands".I was there a totally of 4 minutes.Bad experience. My dog may have acted badly but that doesn't give you an excuse to behave the same way. Not a pleasant person.
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December 2023 by Jen Biggers
My dogs love it here.
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November 2023 by JediMasterBT Skywalker
They did a great job on my dog. She looked beautiful after. They took care of her and made her feel special
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September 2023 by James
Robyn is very good with our dog Baby, baby is not shaking or stressed at all by her grooming
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August 2023 by brenda katz
We love Annie's! We have two Airedales and Dawn is absolutely the best at grooming them. She is so patient and caring. The rest of the staff are great also and show so much compassion.
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August 2023 by Calix Martinez
The people are friendly, they take good care of our dogs, and our dogs are well groomed.
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August 2023 by johnny fowler
I got there late, since it was my first time going there. Staff wasn't upset, but, welcomed me and my dog. My dog is a rescue, and was abused before I got him. They took that knowledge, and did more than I expected, in trying to keep him calm. They were great with him.
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July 2023 by michael neis
Kind and courteous! very professional! Made an appointment for two days later I was 15 minutes early and we didn't have to wait 30 seconds before they brought us right in and trimmed my dogs nails. I was in and out of there in under five minutes. Cost was only 10.00! And their staff was extremely friendly I would return..
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May 2023 by Benjamin Depalma
The ladies that trimmed my dogs nails on very short notice we’re amazing!! Very affordable and gentle and good with her . Will be coming back in the future!
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May 2023 by Ashley Wirsing
I was really disappointed with my experience at Annie's. I took my 2 year old cat to be shave due to mats forming in her fur that were uncomfortable for her. I dropped her off at 8am before I went into work and was planning on picking her up on mu lunch break. Ivy was not there long before the women texted me to let me know she could not get Ivy to cooperate any longer. After arriving to pick up my cat she looked pretty awful and patchy. The lady told me I could bring her back Monday. Monday after Ivy being there about an hour, she texted me to come get my cat, knowing I needed to do this as my lunch break. She barely did anymore shaving on her. All she had done was completely waste my time and gas for this second day, to barely do anything else. She notified me that Ivy needs to be groomed at a vet office so she can be sedated. I'm not sure why she waited until the second time to let me know this, but she completely wasted my time and gas. I also notified her that this was really out of my way to be doing, but she proceeded to have me come back a second day, making me think she was going to finish the job. She still charged me the same price, which I find to be pretty ridiculous considering she did not complete the job. Obviously I was upset, by this point and I felt that the women (I assume to be Annie) was coming off very disrespectful towards me. I paid her and left with my cat, but we will certainly not be back.
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May 2023 by Rosa Perkins
Dawn listens to your instructions, is patient and kind. Our dogs like her. We don't go anywhere else, ever.
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April 2023 by Julie Storey
This is my first and last time using Annie’s. I was excited to take them and waited 3 weeks because someone recommended them. I dropped them off, with them not wanting to go back to the crates they put them in. I thought they just didn’t like being around all the unfamiliar dogs. While waiting For the call to pick them up, the right entered my mind multiple times that maybe I should call to check on them. I decided against it, thinking I did not want to bother them while they work. Then, I get a call from a worker, whose voice was pretty intense when she told me they were about 30 minutes from being done. Then she said “And you’re gonna need to be here in 30 minutes because your dogs have had multiple accidents. We have had to wash them multiple times and we need to prevent this from happening again.” I asked her what kind of accidents did they have? She replied “pooping and peeing, multiple times.” I then asked, “both of them?” She replied “yes!”This is very suspicious to me as my dogs are 7 years old, very sweet, Wheatons and have been groomed for their entire lives. I have never once had a groomer tell me this happened. They are not ill any way and do not do this at home.When I told them I was upset and that it’s never happened before, the owner keep arguing with me. I told her only reason I can imagine is they were afraid of something. She Ridley said “does this look like a scared dog to you?” I said “yes, actually” she then laughed and said she didn’t see it. Oh, and btw, she increased the price she quoted by$20. I had planned on tipping well but after all that, I just gave her the original quoted price. She also, at one point said, “do I look like some kind of bad person to you?” SMH very manipulative personality. Both of my babies couldn’t wait to get out of there.
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February 2023 by monica dollison
They got my baby in the next day and did a good job!
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February 2023 by Jennifer Locascio
Tate loves visiting Dawn and he always come back smelling good and looks do fluffy
