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November 2023 by Jose vela
Great customer service when picked up and dropped off. Vehicle was very clean and dependable. Great all around service
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October 2023 by Curt Mellon
My flight was delayed by a day and I was charged an extra $150+ for being a day late. It was also prepaid an the mileage on the car they gave me was off by 8,000 miles. I did not find out any of that until my email receipt was sent after I left the terminal. I called right away and they said I had to wait until the rental was over. VERY unhelpful. When I got back to the counter the agent told me if the car rental was prepaid that is usally where the issue is. I told her I booked it on Budget's website and they encourage you to prepay....she had no comment. Again, not helpful at all. All she could do is to say call Customer Service.
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October 2023 by Speed Addiction
Tyler was very helpful, he offered me an upgrade for a little more money. It was a brand new Jeep! Totally worth they money and Tyler has very great customer service skills! I left him a review on Avis now he gets one on budget!
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October 2023 by Crèco Cicereli
Very helpful staff, I had an enterprise reservation but I had a debit card. So they sent me to Avis. Very happy they did so because wow what a great experienceI have rented cars in Waterford at Avis and saw the same guy working there what a pleasant surprise! I Belive his name is TY. Hats off to you sir!
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October 2023 by Daniel S.
Worst care rental experience I ever had. I booked a rental through Priceline and confirmed for $220 for three days. The reservation was made one day prior to pickup of a mid-size vehicle.Went to Bishop Airport and representatives from Avis were handling the rental.The clerk, Alexis, went through the process and said they did not have any mid-size vehicles but could provide an SUV for $6 more per day, so the new rate was $238. That was okay.Without telling me about any other changes in my reservation, she attempted to charge my credit card $575. I understand there is a $200 deposit.I asked why my rate went from $238 to $375. She just said that's the rate now. She actually just shrugged when I asked why and sought an explanation. Horrible customer service.I complained to Priceline and they said Budget changed the rate and there was nothing they could do. I filed a complaint with Priceline over Budget's attempt to price gouge and scam me.
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September 2023 by jeremy kinder
Waited hours to have this demolition derby car delivered then more time to get an unclean suv brought back to replace it smelled like smoke and had ash on the center console but they did make up for it with a 20% discount lmfao. Charged me full price but says the discount is coming overall horrible experience from a company I once trusted
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September 2023 by Sheila Ognjanovac
I flew to Bishop Airport in Flint Michigan, 9:00pm. Service was great checking in and checking out. I thought for 7 days the price was great.
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September 2023 by Susan Meier
I rented a car on a Thursday. The process went very smoothly with Tyler attending to my needs. The car ran well. A week later, the return process was very quick with no waiting. I was very pleased. The price was very reasonable with no "hidden fees"!
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September 2023 by Kia
Not only was the car i gave not cleaned but i have to call after reviewing my receipt to fuss about why instead of being charged only $64 and change i see they charging $105 when the lady at the counter told me to just leave the keys with my slip on the desk and i returned it 10 minutes early so i am not sure if the lady didnt input it as returned later and its charging me extra time but thats negligence on their end not mine
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August 2023 by Dawn Hemingway
Our last rental was from avis at bishop Airport in flint and I was sickened to find out budget was owned by avis. Our van blew up 2 hours into our trip. However, this van and rental on August 21st 2023 did not blow up and was very comfortable. Prices have jumped thru the roof but they all have. I think they should have weekday or senior specials.
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August 2023 by Shasta Spearman
I've been renting vehicles from Budget over 10 years. Always a great experience! Car rates and down payment with credit cards have went up, but overall good service
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August 2023 by Robert Koval
Rented from Budget at Bishop Airport on July 28. Extremely pleased with the entire process, staff, and vehicle. Highly recommend. They made renting a vehicle easy.
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July 2023 by Donyel Bell
I will recommend Avis/Budget to anyone needing a vehicle for whatever purposes. The staff will always listen and help you get what you need. Both thumbs up ??.
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July 2023 by Kailah Araujo
Picked up our rental and waited almost 1.5 hours In line to receive our vehicle after a midnight flight landing and a reservation. My husband was sent out to the parking lot to retrieve it himself. The car was filthy looked as if the previous driver went mudding. No staff members to go over the vehicle with you, just a pink slip and sent off to get your car. Didn’t realize till after we had driven the car back to our destination that the car had front end damage.Will not be using them for future rentals.
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July 2023 by Shota Camaj
Company gave me a price once over the phone when I booked. Once arrived to pick up vehicles the price was more. Front desk was so useless. Won’t deal with them again.
