Chase Bank

Most Recent Comments

• October 2024 by Sandra Oliva Alvarez
  Excellent service, even though I speak little English
• October 2024 by Louay Saeed
  Good place and nice staff and fast service 👌
• September 2024 by Joe Smith
  Was decent
• August 2024 by magdy yasseen
  Chase Bank in Corunna is just okay. The staff is generally polite and helpful, but the service can be slow, especially during peak hours. The branch is clean and well-maintained, but there have been a few times when the wait times at the teller line were longer than expected. It’s a decent option for basic banking needs, but there’s room for improvement in terms of efficiency and speed of service.
• May 2024 by Maddie Hanson
  If I was able to leave 0 I would.
  This branch is the most unprofessional and inappropriate chase I have ever been to. If you do not IDENTICALLY match your ID signature, you can not get into your account. If you look slightly different (hair color) they will think you are committing fraud. I gave two forms of ID, they made me stick my head out of the car to “get a better look” then proceeded to tell me I have to get a new drivers license because “this isn’t you”. I will NEVER go back to this location. Do not victimize clients because of fraud issues your company has, how embarrassing. The district manager of this location should be ashamed of herself for how she treated me. I feel bad for any future individual who has died their hair and goes to that branch.
• March 2024 by B
  Terrible bank rude manager. The teller doesn't know the basic functions of her job go with a credit union
• October 2023 by Richard Holliday
  Not a Chase bank member, or will I ever be. Use the Chase ATM to withdraw money. The ATM took my money from my account, then never gave me the cash. It printed out a receipt that said " We aren't able to give cash right now" with number to call. Call the number the next morning during business hours, I was put on hold for an hour and a half. So I decided to drive to the branch. Talked to the manager Morrica Miller, who told me that I had to contact my bank enen though the money was in there ATM. I was not a member,so she refused to help. Not a bank or a branch I would or will ever use again
• September 2023 by Aaron S
  I agree with every single review that is posted here.I've been with Chase for 6 years. For the first time in years, I had to go inside for a notary and counter transactions.I am in at home hospice and can not stand long and use a walker.1st, I was never greeted, and ALL of the tellers were helping 1 woman only. I and 2 others stood in line for literally 30+ minutes before I said something. 2nd, the male manager was EXTREMELY rude and accused me of not speaking up first and sitting down. On my way out, he was very condescending by saying, "Well, I hope you got what you wanted, you have a super nice day.". What a jerk.Although I'm in my final year, I'm thinking of switching to a credit union or someplace more kind and attentive.
• August 2023 by Brandon Joslin
  Terrible bank rude manager. The teller doesn't know the basic functions of her job go with a credit union
• August 2023 by Mazie Wiliams
  the staff is terrible, the location is bad. They need to just shut down
• August 2023 by Quintine Caywood
  terrible branch, staff is rude. do not come to this branch
• August 2023 by Callie Henderson
  DO NOT RECOMMEND! STOP AND GO TO ANOTHER BRANCH, CUSTOMER SERVICE IS TERRIBLE. AVOID SHELLY AT ALL COST. VERY RUDE
• August 2023 by Mona Lisa
  Wish I would’ve read the reviews before I came here. They are all bad in my experience. Every time coming here was terrible. The tellers are rude and races. They literally discriminate against you when you come in there especially if you don’t bank with them thankfully I’ve been with another bank for over 12 years a bank that I left Chase to go to and I will never come back to Chase especially dealing with these tellers and poor customer service at this branch. chase should look into closing. This branch are completely firing the staff and hiring new people this is terrible.
• August 2023 by monique smith
  Every time i come to this Branch I experience issues with Shelley. Shelley needs to be fired. She’s rude she’s racist she’s condescending. She treats me bad because I don’t have an account there. It’s always an issue she talks over you she speaks down to you. She accuse me of throwing things and being rude to her when she was in fact being rude to me! When w asked her what the issue was then she said I slid my card to her and she didn’t like it. Shelley should be fired. I will not come to the branch again. I’ve had two occasions where I’ve dealt with Shelley and it was bad and I don’t want to come here ever again.
• August 2023 by Monique S.
  Wow every time I go to this branch I experience issues with Shelley. She needs to be fired. She's disrespectful. She is rude. She has an attitude problem. Every time I deal with her is an issue with some thing. She's literally rude and deny me service several times I don't have an account there come here to cash my work check and it's always an issue. I should not have to be treated badly because someone doesn't know how to act. I think Shelley should be fired.