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January 2024 by Nina C
Customer service was not good.
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January 2024 by L. Bush
Maurice, Rodney, Gina, and Terry are all A+. They are dedicated and customer centric. The whole team is 5-star.
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December 2023 by Samantha Vandermey
I had a rental car for about a month through enterprise due to an accident claim and I was helped by Maurice, Terri, and Rodney throughout the whole process and they made everything so smooth and easy! I had never gone through this before, so I didn’t know what to expect and they helped take a lot of stress off of my shoulders so thank you! I would recommend going to this location for your loaner car needs!
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November 2023 by Carmella Brock
Gina and her staff have always treated me well! I love their customers service! They always look out for me in bad times.
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October 2023 by Sarah Hendricks
The staff was so helpful and kind during a stressful time. I cannot remember the young lady's name who mostly took care of me- I think Terri- she was awesome!
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October 2023 by Jeffrey Newton
This place has taken great care of me and I have no regrets! Appreciate the service! Rodney took great care of me and my situation! Thank you!
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October 2023 by Thad Guyzik
Gina @ the Austin’s Pkw location in Flint Mi is absolutely FANTASTIC!!! :) Top notch customer service and always comes in clutch when needed. Thank you Gina , much appreciated !
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September 2023 by Candace Yarbrough
Make sure to take pictures of the car before. Ashley Hopper said “not to worry” about the dents on the sides and front of the car and guess who has to pay for it. Enterprise is the absolute worst company I’ve ever had to deal with. My daughters car seat left a little dog hair on the seat and they tried charging me for over $100 because they said I had my dog in the car. So I cleaned the car to make it absolutely spotless, went to return it again and now I’m getting charged for a dent. The car was never parked near other cars the two times I went to the store and it didn’t leave my driveway so it’s impossible the dent was from me. This place is ridiculous, save your money get a loaner from a dealership. I wrote the CEO because it’s sketchy that nothing was wrong with the car besides some dog hair in the back seat and the next day now there’s a dent, then got a snobby voicemail from some lady in Southfield talking about the email I wrote the ceo. This company is nothing but scammers.
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September 2023 by t6e9a
My insurance company covered a rental from here for the duration my car was getting inspected. Maurice did an awesome job getting me setup with a ride, and I believe Tara(?) helped me out when it came due to return it. Excellent friendly helpful staff. Will keep this location in mind for future needs.
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September 2023 by Cornelio Perez
Everyone was pleasant and easy to rent a car. Rodney did a great job in going over every part of the rental with me.
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September 2023 by Shonda Watson
Workers was very nice and pleasant. No problems with pick up or drop off thanks again !
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August 2023 by Mike Poage
Got me home 400 miles away. Friendly and courteous.
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August 2023 by Christine Bilkos
Awesome customer service! Gina and Maurice were so friendly and accommodating! I would definitely rent from them again!
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July 2023 by Fisty Mcgiggles
Went right ahead and set me up with a reservation then called me back in 30 mins telling me "sorry we have no cars" well why in the eff would you give me a reservation? Go anywhere else if you value your time
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May 2023 by Alyn Drewek
Definitely don't recommend this Enterprise. I made a reservation almost 2 weeks ago. I also did the check in online as requested. I stated the type of vehicle I was looking for, when I got there they told me that they didn't have it available and tried to charge me extra for a vehicle I didn't even request. No point in making a reservation or doing the check in because this Enterprise won't acknowledge it.
