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July 2023 by Jacquelyn Blackwell
This company is great and have always treated me with the utmost respect and are kind and helpful. HOWEVER, my last experience resulted in the store manager “Sam” refusing to allow me to buy a bodysuit from the clearance rack. When she insisted it wasn’t back there and told me that I could go look for another one myself, I was stunned. I asked where it was in the store so I could see what the price was (it’s an outlet so everything in the store is on sale) and she refused to tell me and said it was the last one and therefore full price. I was very frustrated and was treated so disrespectfully by her, however, my cashier was so sweet and I felt bad she had to deal with such a horrible “manager.” Unfortunately, that location is deteriorating and it’s just a matter of time before the mall is forced to close because they just don’t generate enough revenue. Treating customers like that makes it even worse. In the end, she was so frazzled she didn’t give me my receipt for my first exchange, never charged me for two of my shirts (so she gave away free merchandise without approval from the store manager, which is theft), and then, the corporate office issued me almost $100 in express cash for her behavior and the gravity of the incident. The two customers behind me walked out with me appalled at her behavior. A $30 bodysuit cost the company like $140. So sad. Again, company is amazing, that “manager” should be fired and replaced ASAP. I’ve been shopping at that location for 20+ years or so and unfortunately I will never return.
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September 2022 by Ashley Green
Love this place. Got this dress from here and my husband got his shirt and pants and shoes from here and we looked good
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December 2021 by David Counterman
Couldn't find the place!!
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October 2021 by Suzanne L
No assistance given after asking if they had an item. Guess I was supposed to search....I left because there was only 1 other customer in store & they wouldn't help me.
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October 2021 by christy saxon
Absolutely great prices and wonderfully made clothing
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July 2020 by Joshua Kaminski
Love this place! Great prices and men's dress clothes. Kind service. Sad they closed the fitting rooms during coronavirus.
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July 2020 by Cody Bartholomew
Nice clothes nothing crazy. Prices are okay.
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December 2019 by Micah Link
Thanks :) especially to the Swede ?
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September 2019 by latasha smith
Love this place. Great quality of clothing.
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April 2019 by Will Carriger
I like this store. The clothes have a very modern feel. It may be a bit too overpriced for it's own good though, because every time I go I find something I like but end up not getting it because I know I can get pretty much the same thing for a better price somewhere else. The staff are helpful, and the store always looks amazing.
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April 2019 by Stephanie Ross
So disappointed. My husband and I, along with our 2 children visited the store to buy him a suit on 4/14/19– a Sunday afternoon. He only wanted to go to Express and be in and out with a nice new suit we saw on their website. There were 3 women working and not one of them offered to help us. They laughed and joked amongst themselves as we struggled to find my husbands size and coordinate pieces... I attempted to get their attention and at least make eye contact with them so we could ask for help several times but they were so busy socializing with each other that they acted like we weren't even there. I guess they didn't really want a $300+ purchase. We left and found something nice at H&M for a more affordable price too. Customer service was sad.
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April 2019 by Theodore Mays
I've shopped in here once or twice I actually bought some shoes offline which I really love my shoes there are gray patent leather KSwiss very casual dressing or just plain with jeans they don't have a lot of clothes in the store that fit my size I'm a little bigger I would like to 42 waist and true 3x shirts so you don't find too much for my size in their online you can find a little bit they have more things of my size or closer to my size.
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March 2019 by Bryan Banks
My favorite store
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February 2019 by Amanda Zovishlack
Clean and easy to navigate
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September 2018 by LaViettriea Terrell
The Staff is amazingly helpful! They make the shopping experience a joy...I LOVE EXPRESS
