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February 2024 by Rick N.
I have previously posted how much I like GC Well, Monday I went to the Flint store with cash in hand to buy an amp. When I walked in, 3 employees were yakking at the counter and turned their back on me. I had to say "excuse me" to get service. They answered my questions in a very condescending manner; I don't like to be talked down to. Additional questions to other staff were the same arrogant crap. I'm sorry I bothered them. Excuse me for wanting to make a purchase. All the good things I've said about this place went out the window. I'm not coming back. I will purchase from Sweetwater from now on.
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February 2024 by Andrew Wermuth
Fantastic service, place yourself in their hands and they will find exactly what you need. Every time I walk in it feels like the scene in Harry Potter where he first gets his wand.
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February 2024 by alexrwark88
I dealt with Josh in repairs. He spent the time to listen to what was going on with Jackson guitar with a Floyd rose having a tuning and notes going flat. He inspected every aspect of the guitar and came up with the solution. Josh is now my go to repair tech. He was fast a reaching out and explained things about the guitar and what was causing the problems and knew exactly how to repair it.
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February 2024 by Brian Oleary
Felt like I was in a pawn shop. Customer service, pretentious. I'd rather shop online.
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February 2024 by Monica Kannai
Online selection has more products available than actual stock in store.
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January 2024 by Richard Beauch
This place keeps going down hill. No wonder they are on the verge of bankruptcy.
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January 2024 by L Madaus
mostly deal with JOSH in Repairs and he is truly a transparent, meticulous and intuitive tech. 10/10
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January 2024 by Joe “Not that guy” H
Good deals and was able to help in every aspect. The guy at the desk also put me in touch with a pedal repair guy to repair my old Ibanez sonic distortion pedal?
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January 2024 by Victoria Griggs
great place, where you can check out the merchandise
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November 2023 by Dreadful Mage
These guys are the best! Josh is the best tech, everyone friendly and more then willing to help in any way they can!
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November 2023 by PsychicSource34
Nice people ,They were patient at helping my daughter pick out her guitar and make her payment
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October 2023 by Let the James Begin
Great selection and friendly, knowledgeable staff. Unfortunately, customer service is delayed by apparent understaffing.
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September 2023 by David Witkop II
Always very friendly knowledgeable staff to assist. Place is awesome.
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August 2023 by Mark Burnash
My Rickenskater has achieved it's final form thanks to the stellar work by the technician Josh.The action was like a long bow.No more! She plays silky smooth.The pickups buzzed louder than a swarm of furious bees.No more! She's quiet as a church mouse.And lastly, the body of my bass is a skateboard which, being so thin, made the bass highly neck heavy.He suggested keeping the skateboard theme and adding wheels and trucks to the body to counter-balance.This worked AMAZINGLY well.Josh helped turn my unique bass into a brand new machine.13/10Three thumbs up. ???
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August 2023 by Steven Schuler
Had my 7 string, extended scale guitar setup for the first time by Josh, he had it back to me in no time and it feels 100% better after needing a major neck adjustment. He also gave me some good advise as far as some hardware and gear to look at. Definitely gonna be coming back.
