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February 2024 by Philip Strange
It's home Depot
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February 2024 by Pat Patrick
Found what I needed
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January 2024 by John Haughton
If you want to see a good example of what your future will look like when robots and automated cashiers take all of the jobs from humans then this is the place for you.
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January 2024 by Timothy Morris
Friendly Service / Helpful people
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January 2024 by Reza Amini
Welcoming staff
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January 2024 by Tabitha Tyson
Always friendly & well stocked
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January 2024 by Juanitamechas Vel
Excellent
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January 2024 by John Knopp
Great selection of anything you might need for your home improvement needs. Lots of friendly people.When busy can take time for specialty stuff.
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December 2023 by Gregory Campbell
Staff was very helpful even though I felt that it should have been more cashiers instead of self checkout
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December 2023 by Brittani Abbott
The customer service at this store is great, but never get your appliances delivered by their subcontractors that do delivery. What a joke. Guy left the washer/dryer in my kitchen, had me sign before he even got it in the house. While in the driveway still I called him and said hey this is super damaged you need to take it back, he said I have the signature not my problem. I told him he didn’t even give the chance for us to look it over and didn’t say it was the paperwork saying we signed off on the appliance and there was no damage. He said I got the signature, your problem now call the 1800 number. Told me nobody worked above him so there was no way to get him into trouble and he had deliveries to make. Super disappointing. Customer service can’t process the return and replace so I have to go back into the store to deal with it. At least the workers in the store are helpful.
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December 2023 by Brian Grohe
My furnace was condemned today by an HVAC company. I walked into this store just unbelievably stressed out. Matt and Plumbing walked by and must have seen the stress on my face while i tried to pick out some space heaters. He told me to hang tight while he clocked in. He then came back answered all my questions, confirmed I was making the right choice, got me approved for a credit card, and got a Service Company scheduled to come out and replace the furnace. Matt basically took my stress and just obliterated it, and being new to the area that meant the world to me!
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November 2023 by Ross Fredenburg
On 11/20/23 at 6:11 p.m. I went to the Burton store to get a deep freezer. They didn't have any and wanted me to purchase it at their store, then drive to the Flint store to pick it up. So I did. Mind you, this was around 6 pm. The woman behind the custom service desk called back to the inventory/stock personnel. They had 4 of these freezers, but they were on the truck, in the back. And I quote, "...it's not happening tonight, come back tomorrow." They still had roughly 2.5 hours to pull one 60lb freezer off a truck, but they couldn't do it. So I went to Best Buy and got a freezer. No hassle, they even price matched. Save your time and money, go to Best Buy. The employees at this Home Depot don't care about you. They are lazy and rude.
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November 2023 by Jesse Tate-Johnson
Bought granite countertops back in August. Today 11-29-23 I made Home Depot refund my money. Countertops have not even began the process of being cut meaning 4-6 more weeks of wait time. I’ve spent $80,000 on the last 2 projects with Home Depot. There will be no third. I’ll take my business where it is appreciated. Local owned costs more but after this treatment I believe it is worth the extra money to have a personal relationship with the store. Hate that you guys dropped the ball on this one but that’s life. Go where people appreciate your business.
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November 2023 by candice sanborn
Love this store when shopping and only if it had lower prices I would go more. A lot of great items all year round. Only have had 2 small problems that were handled right away. Have meet some very nice workers. Reason I don't give 5 stars is owner uses his money supporting things I don't agree with.
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October 2023 by Dawn's Dogs
OMG I love this store! They have anything and everything you could possibly need for literally any DYI project. The staff is always very knowledgeable and helpful, so It's always a learning experience to go there and it's so much fun that if I don't already have an ongoing project, I will come up with a new one just for a reason to go! The prices are quite reasonable too. Aside from all of that, I especially love that they are dog friendly, because my fur babies love to go as much as I do! Sometimes there are so many people with their dogs there that it's almost like going to a dog show! I'm one gal who would choose Home Depot over a shopping mall any day!