Icon Beauty is a popular beauty supply store that offers a wide range of products and excellent customer service. Customers are welcomed warmly when they walk in, and the store is described as neat, clean, and well-organized. The employees are praised for their helpfulness and friendly demeanor, with one customer highlighting the efficiency and politeness of an associate named Sunny. The store's selection is impressive, with customers finding hard-to-find items like specialty combs and a variety of hair products. The wig section, in particular, is noted for its diverse styles that are updated regularly. While one customer had to exchange an item, the process was smooth, and the staff assisted in finding the right replacement. Customers appreciate the welcoming atmosphere, with one reviewer describing it as a "massive positive." The store is larger than expected, yet everything is neatly arranged and sufficiently lit. Several customers mention receiving compliments on their hair after visiting the store, suggesting the products and advice they received were helpful. A few areas for improvement were noted, such as security tags blocking ingredient lists and some items being placed out of reach. However, the overall experience is overwhelmingly positive, with customers expressing their intention to return and recommending the store to others.
Professional Beauty supply, we love it, especially Ms Jay, she is the best consultant.
January 2023
They welcome you when you walk, it's neat clean. If you need help they will assist. The ladies are awesome conversations and all ?. I will most definitely return.
January 2023
Everytime I go they have what I need and price I can afford......
