"If I could I would leave no stars. We were in a group of two. Groups of all sizes after us were sat that came in after us. Once we were finally sat down we waited 15 minutes at our table and were never greeted, asked for drinks or even a courteous we will be with you shortly. Not sure what is wrong with customer service at this location but looking at reviews on google this place is known for horrible service. Management should definitely be restructured to turn this place around."
"Nice clean Family Restaurant. I love all the different flavors of Pancakes. Seems like they have something new to taste every time I go. My teenage girls love the fact that there are free refills on their iced coffee...lol"
"Stopped in this morning for the first time ever to place a to go order. Stood at the counter as waitresses walked passed. Not one of them acknowledged that I was even there. Hospitality is definitely lacking. Just walked out and will be giving my business to Bob Evans next door."
"Tasty food, seemingly uninterested waitstaff.
UPDATED We haven't eaten here in months due to the fact that every single time we came in something was wrong. We tried to make things better by requesting not to sit in a certain waitress' section when we did come in, but even this didn't solve all the issues. At best, all we got was faster service.
I'm honestly surprised the health department hasn't shut them down. Hair in our food all the time. Dirty utensils. Lipstick/coffee on cups. Food that's undercooked. The list goes on.
Management has tried discounts and coupons for 30% off our next visit to make up for these things, but honestly who would want to come back after experiencing horrible service and deplorable food safety?"
"This restaurant was really clean! Service was so-so. The server seemed to have an attitude. Everyone was huddled around a table talking. We ordered our foid, it came out promptly. My waffle was cold. My wife wanted just soup, the server told her the manager makes the soup, but didn't make today. That manager didn't seem to interested in doing her job as far as making sure customers got what the want. Not a very good experience. Been to dozens of IHOP's, but this one seemed sub-par to me."