-
November 2023 by Qwedra Evans
I walked in and right away I was welcomed by Tairrie. She was able to fix my glasses and get me out really quickly. She was professional and very nice. She’s awesome
-
November 2023 by Korpus Kristi
Love love this place the Doctor was very kind and thorough. Made sure I understood everything! The staff was extremely friendly helpful and personable! Great customer service!
-
October 2023 by Diego A.
Not good at all. I waited for 40 minutes even though I had an appointment. I felt disrespected. Also in the past they messed up my prescription and made me go multiple times to the office to fix it. I hope to never come back and you shouldn't eaither
-
October 2023 by Kim Glazier
I have been coming to this location for several years and every time I have a great customer service experience from the front office staff, to the tech, to the doctor. Tairrie has been fabulous every time (and I LOVE to see longevity of staff and returning staff, I don’t expect that from most places so it is a nice surprise). The staff is so friendly and helpful and they always help me find a great deal. Today I worked with Samantha to start placing an order for contacts and she was also absolutely fantastic. My tech was super friendly but I am not sure about her name (she had blue in her hair) too and made me feel comfortable during my exam even when I was feeling nervous. They all deserve a raise and I will definitely keep coming back to this location. :)Also great glasses selection lol
-
September 2023 by Daniel Muex
I’ve been going to this location for several years for my annual eye exam and prescription lenses. I have some custom prescription Ray-Ban sunglasses and Tairrie generously took the time to replace a missing screw that no other eye glass store had. She even cleaned my lenses and tightened the other screws for no charge.Great friendly service!
-
August 2023 by Bob Montague
Tairrie was very attentive, knowledgeable, and helpful during my fitting, she is a true professional!!! Picked up glasses (2 pair) six days later, enjoyed another visit with Tairrie. Glasses were perfect, thank you Tairrie, you make it a perfect and enjoyable visit!!! We'll be back!!
-
August 2023 by eric mccormick
My experience with the store at Genesee Valley has been excellent. I’ve purchased glasses there twice. Both times I’ve worked with Tairrie Atkinson, who has been fantastic to work with. Most recently, I wanted frames that, as it turns out, had been discontinued. Despite this, Tairrie, after searching high and low, found one of the last pairs at a sister store in another state. She had them sent to the Genesee Valley store and got me the frames I had my heart set on, keeping me informed all the while. I recommend Tairrie and the Genesee Valley store.
-
July 2023 by Tabetha Ritter
I would like to give a big shout out to Tony at flint LensCrafters trying his hardest to get me my ray band sunglasses the way I wanted. Also wanted to say a big thank you to Jake in tech support for trying his hardest as well to get what I wanted. If there is a will there is a way. Thank you again Tony for helping me get the sun glasses that I wanted.
-
July 2023 by Breanne Diehl
I thought my glasses were a goner after I sat on them. Tiffany was able to carefully work them back into shape. Great customer service!
-
July 2023 by April Maxwell
Tairrie was an excellent Asst. Manager. She was very with solving my problem.
-
July 2023 by Ryan Griffin
I went in today to get some non-prescription sunglasses. Tairrie happily helped me pick out a pair that look super good! I couldn't be happier with my new Ray Bans :] when it's time to get a new pair of my normal prescriptions I'll definitely be coming back to see her.
-
July 2023 by Yakini Brown
Love this location. Terri is my favorite. For the past two years she’s helped us find the perfect glasses.
-
June 2023 by Carlos Hinds
The late appointment was a game changer with my work schedule. Dr was thorough with the exam and ensured I felt comfortable every step of the way. Tony was friendly and understanding despite it being after the time they closed. He never made me feel rushed, provided options and made sure I stayed within my budget once it was time to complete my purchase.
-
June 2023 by J Fulkerson
Having many problems with my vision I have to say the entire staff at the Flint store have been exceptional. I personally dealt with Toney and Nicole two of the most outstanding young people I have had the pleasure to do business with. Thank you all very much for making my trying problems a success. You will always be my go to place for my vision needs.
-
April 2023 by Steve Simmons
I went searching for new frames after not finding what I wanted through my regular provider. Nicole and Autumn were very helpful and attentive throughout the whole process of picking out new frames and getting them fitted. They never tried to pressure me with an upsell or to buy. I found a couple frames that I liked but wanted to check out a couple other places before making my decision. However, the customer service was lacking at both so I came back here. A couple weeks later I had to come back to get them readjusted after a minor mishap, Nicole worked patiently to get them back to the right fit (and shape ?). Thank you for "getting it." Outstanding customer service, patience and understanding!
