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February 2024 by BullOnWallSt
Bed has been great for past year purchased beginning of 2023. Last bigger purchase here, but it's overall been a great experience at the Genesee Valley Mall location
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February 2024 by Don Szilagyi II
It was great. The staff was super friendly knowledgeable and helpful. I always love shopping there
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February 2024 by syed zaidi
All time good
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January 2024 by Princess Rosie
I love macys. I always shop here for most of my shoes ? and clothes.
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January 2024 by Victoria Griggs
I'm in love with coach love
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January 2024 by Wanda coleman
Sad that they had hardly a customer in the store. I remember when they used to be packed.
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January 2024 by Matt “Loco” Smith
Nice place but it's a lil bit to expensive
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January 2024 by Cynthia Murphy
Unfortunately this place has really gone downhill over the years. It's just not the same place it was pre COVID.They are often way understaffed, and it's not uncommon to have to search for an associate. Most of the associates seem unhappy working there.Also, when I was younger Macy's was more upscale and the people that work there seemed to pride themselves on how they look and presented.Not anymore. I see employees in jeans, sweatshirts, tshirts and somewhat unkempt. Not many, but enough.The prices have remained the same and some of the merchandise is way over priced. You can find some good deals in Macy's Backstage though.Do not buy into their point system. On the bronze point system, you have to earn 1000 points to get a $10 credit.That's $1000 to get $10. Absolutely ridiculous! Dont sell them your info for that.
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January 2024 by rick bastuba
So sad to see an empty mall . Store is nice
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January 2024 by Nicholas Comerford
Not sure what happened to this macys however there selections are extremely scarce and it took me about 30min to get someone to help me purchase a Michael Kors bag
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January 2024 by Ellen Uyeno
Well,I love going to Macy's when I can and other dept.stores too.
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January 2024 by S S
Brenda, the closing manager today 12/22 had no concerns about helping shoppers who were cutting it close as the store was closing. I had my arms full of stuff to As they made their 9 minute announcement so I asked where to cash out, I was told there were no registers open apparently and I was stuck waiting until the moment they closed to be told I couldn’t cash out. I was looking for the particular person (Mary) who was helping me/holding an item at the perfume counter and I was told they had just left. So obviously this dying store is not interested in making sales. It’s a shame because I intentionally came to the flint location to help keep my money local. While shopping, I was not offered any assistance by anyone working other than Mary. I watched the people making an announcement but it was obvious they were not at a register. I’m confused by the lack of communication as a team to allow the registers to all close while two shoppers are clearly purchasing an armful of items and were going to check out - asking where to check out and wanted to collect the items waiting for them at the perfume counter.
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December 2023 by Tammy Kerperien
Friendly employees. We didn't end up buying anything. They had some good sales.
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December 2023 by Melissa N
Great place to shop. High quality products and so many choices. Best place for makeup, perfume, and handbags.
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November 2023 by Gregory Campbell
You can see the difference in the Macy's in Genesee County versus Troy or 14 Mile Road products are different don't know if that's due to demographics
