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January 2024 by Joe Velasquez
Need to replace my mattress of 3yrs. which I had a 10yr. Warranty no problem Kevin was very patient in assisting me up grade to a new mattress.
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January 2024 by Venessa Vaughn
Kevin was amazing. He was helpful but not pushy. He showed us all of the mattresses and did not try to persuade us one way or the other. Highly recommend this place if you are looking for great service.
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December 2023 by Adam Finney
Thank you Kevin! Great experience through and through. Best customer service hands down, give this place a try. Ordered our mattress on Sunday, it was just delivered on Friday. Packaging was easy to handle, new frame and mattress went together with ease, we were able to buy a great fitting cover and sheets! Pillows as well! Wow thank you again, we will be recommending this place to everyone.
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December 2023 by Okola Nicholson
The wonderful Mattress Firm associate, Tevon displayed great customer skills on the phone and in person. He knows his products and definitely will help find the products that fits your needs in store or online.? He is truly star quality!
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November 2023 by CJ Todd
Levon was a great salesman! Understood what I was looking for when I told him, gave me options, and I was able to take advantage of black Friday sale! Great experience. Store team staff, great persons! Made me and my wife feel like family/friends, while not being fake or overselling!
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November 2023 by Sue Bowman
Great service and good price. The salesman spent a lot of time with us. He was very knowledgeable about mattresses. We purchased a queen mattress for our guest room. We will definitely be back when we need to replace our master king bed.
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November 2023 by Amira Hill
Look no further! Go see Kevin at the Mattress Firm on Miller Rd in Flint Twp. WHAT AN EXCELLENT BUYING EXPERIENCE!!! I walked in looking like a bum. That didn't stop Kevin from giving me great service. He made sure I tried out a lot of mattresses to find the perfect one for me. He was not pushy, and even did everything in his power to get me the best deal. I ended up purchasing a Sterns & Foster, and I love it! Even the guys that delivered my mattress were wonderful. This whole experience was a 10/10. Thank you Kevin for your amazing service! I will be referring anyone who needs a mattress to you!!!
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November 2023 by James Sarka
The Salesman was super knowledgeable and explained everything we wanted to know. Very friendly and polite. I haven’t received the mattress yet as it has to be delivered which by the way was free.If the delivery is as good as the buying experience I’d give a six star review if I could!
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November 2023 by Rachel Worthington
I went into the store with zero expectations of purchasing a mattress, but Kevin did such a great job finding us the perfect mattress that we couldn't say no. He was even able to work with our budget, and never pressured us into buying anything. I was pleased with the whole process.
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October 2023 by Emily Seibel
Rachael is so amazing and without her we wouldn’t have found our perfect mattress. She gave great information, helped us substantially, was extremely supportive and friendly and was just overall very amazing and would come in again just to say hi and see her you’re the best girl if you ever see this.John & Em
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October 2023 by Kevin
It was great couldn't ask for a better experience. Kevin did a great job by making sure we were comfortable in making the right choice. I would recommend anybody to go there for a new mattress.
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September 2023 by Bill Kromer
On my numerous visits, Kevin and others were very helpful while I tried to decide which mattress to purchase. I looked online and at other stores and choose this Mattress Firm because of the way I was treated, the knowledge they passed along, and of course the competitive price.
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September 2023 by tbird764
Kevin was like a family member who cared what I thought about. He made me feel so comfortable. He took time explaining about the details of the beds. He answered all my questions and I found the one I wanted. So thank you you're the best!
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August 2023 by Stephanie Jeffes
Excellent customer service! Extremely knowledgeable sales professional, Chad! He showed my daughter and I all of our options, and spent quite a bit of time with us educating us and making sure we received the best quality mattress for us as individuals. I purchased 2, I’ll be back for my third one.
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August 2023 by Velda P Potts
Rachel was amazing, I've never had anyone know there stuff adout beds Luke her. She was the most friendly person ever. I recommend Mattress Firm if you want to buy a bed or just get boxsprings for your bed, she's going get you want you need and make sure your happy.
