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February 2024 by Catherine Cole
Replaced one front strut & car pulling to right. Took Acadia here to be aligned. Said car needed a new strut on the other side to be aligned properly. Nothing wrong w/other strut so declined since they said alignment could be done “without warranty”. Got car back, no before and after measurement sheets given, (later said they “don’t do that”), car is covered in a fine dust from dirt roads and there are NO marks on tie rod nuts or tie rods , camber or anywhere on the car to indicate an alignment was even done, car was all untouched underneath. Had another certified mechanic look at car, they agreed alignment was not done . Midas Wouldn’t even tell us what kind of alignment machine they used (we saw a 4 post & they ALWAYS do printouts). They even tried to get me out w/o a receipt. Lied about a signature requirement for a text authorization screen & said system was glitching. Do NOT take your car here. Total rip off they didn’t do the alignment and said it was still pulling because we wouldn’t go with their ridiculous quote to replace a strut that isn’t bad. Other mechanic said that It’s only RECOMMENDED to replace both struts it’s not necessary and certainly shouldn’t affect the alignment. Which doesn’t matter because they didn’t do it and charged me $100, wasted my time, and we will be fighting the charge
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February 2024 by Chad Mosher
Quick in-and-out for a satisfactory oil change. Professional, well-maintained establishment!
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February 2024 by Shawn merriman
RIP Bill B. Worked for him for a few years back in the day and just found out he passed. Great guy to work for.
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January 2024 by James L.
Well, Midas is incompetent, had my car towed to Midas and asked the one manager to make sure the new cvc shaft seal was installed before installing the new cvc shaft. Well AutoZone sold me the incorrect part and after I got car back home, I checked box new seal came in, new seal was not used, called Midas, they machanic stated new seal wasn't needed and it was wrong seal. Ok, I didn't asked them to check the deal, I asked for seal to be replaced, they failed to call me and have me get correct seal, they just blew me off. When I paid the bill when car was finished the manager told me the labor was guaranteed, the next day I went back to Midas told them I'll get correct seal and they put it in, they now said the labor wasn't guaranteed that I would have to pay $260.00 to replace seal. The district manager text me stating he will call me soon, he never did. I hope people stop going to Midas and they go out of business I work on my own cars, it was just to cold out. As the ole saying goes, if you want something done right, do it yourself. Midas, don't even think of replying to this review as the truth has been told. I will post this on Facebook and all the others as well as better business bureau. Midas, much incompetent, conartists and lires. Midas charges 99.99 for front end alignment. Mr. Front end charges $25.00. Midas charges $40.00 for vehicle inspection, Dow the road charges, $25.00. Plz stop going to Midas this putting them out of business.
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January 2024 by Curtis Alford
I had an oil pan that was rusted and leaking oil had to be replaced. I knew it would be a while due to all the stuff that you have to remove in order to get to it. Planed on staying until done. But it was truly pleasant and enjoyed talking with staff and customers, had some great laughs. I must tell you the bathroom was clean and stocked. They allowed me to get pop from pop machine, but they did advise that some of the selections would be empty, but the Mt Dew and A&W were winners. Coffee was free and was good and strong, not like some places where coffee is more water than coffee. The technician was great advising me on some of the items due to rust might have to be replaced. All in all was a great experience and will be coming back.
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January 2024 by Trey Allen
I had a leak on a new tire that was installed by the dealership. The guys down at Midas got me in and found what the problem was. They fixed it, and kept it as a “free tire repair” even though it wasn’t technically a damaged tire. Prompt, professional and completely transparent. My tire guys from now on.
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January 2024 by Trina Sawyer
I took my vehicle in for service and was treated very nicely and professionally. Kyle was very nice and kept me up to date on everything. I love that they take pictures so I could see the problem and explain it to me. Would recommend them to others. Thank you for your help.
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January 2024 by Autumn Marshall
This place is a SCAM! I brought my vehicle in for a shake while accelerating. They looked it over and after a couple hours, I recieved a call that it was going to cost $4300 to replace both control arms and the drive shaft. I picked it up declining repairs because it did not seem right. I looked at the estimate and they were charging over 3x the price for parts. I understand markup, but 3x?! Also to have both issues happen so suddenly, and not a progession of an issue didnt seem right. I took my car to 2 other mechanics who both said there was absolutely nothing wrong with either control arm or drive shaft. It needed a new coil pack and plug for a misfire on cylinder 5. So my question, if I would have had midas do the repairs, would they have replaced what they said was wrong and charged me the $4300 and I left and it still having the same issue? Or would they have just replaced the coil pack and spark plug and still charged me $4300. I had it fixed by an honest mechanic for $100. This place will take your money and not even fix the issue. They seen me walk in, a female, 8 months pregnant, and probably thought they hit the jackpot. I would not recommend this place to anyone, absolute crooks!
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January 2024 by Honey NNR
Only place I go for my oil change.
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January 2024 by Maxine Peterson
Had a pleasant experience fast work will return in the future thanks Midas
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January 2024 by Julia Adkins
Super helpful and Ian was amazing and knowledgeable!
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December 2023 by Priscy Peterson
The Hospitality Was Outstanding!!
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November 2023 by Keith Chaney
Great service!Went in for a tire rotation. They took and look and told me I didn’t need one yet then checked the balance. Pulled out my card to pay and they said it was free because they didn’t need to rotate.
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November 2023 by Scott S
While installing tires they damaged all 4 wheels. They attempted to hire a company to refinish the wheels, but that company refused because the damage was so bad. They agreed to replace the wheels, but after 3 months of regular communication I still have no remedy.I even found the replacements and agreed to settle for used instead of new.
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November 2023 by Angela Hatter
Ian was very professional and GREAT service. Took my car there after Muffler Man tried to screw me. Had my car done the next day at 1/2 the price. Will be going back for other repairs.
