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January 2025 by kristle benn
They advertise buying back "gently used" child and baby items, however that's a LIE! They only buy items that are literally BRAND NEW in ORIGINAL BOX, WITH TAGS!! I have like New stuff I've taken in to sell, and the women who work in here are snooty as hell, and have ONLY payed me for BRAND NEW with packaging from me. They need to STOP advertising "gently used" and just say they don't do used shit so I'll go anywhere else
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January 2025 by Myia Conner
They have SOOO much toys in here lol! Really good prices and a ton of clothes! They were even doing a little thing where the kids could hunt for the elf on a shelf and if they found it they got a prize. I’ve been to once in a child’s in so many different places Brighton, Lansing, Okemos, Ypsilanti, Novi, and the Flint location is BY FAR my favorite one.
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December 2024 by Terra Gallegos
Always an amazing experience
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December 2024 by Lexi Duby
Don't waste your time taking clothes in. I took in clothes tote and toy tote. They took a basket full of stuff and tried to give me $14. But will price items ridiculously high. The store is so over packed you can barely get a cart through the store. If she'd run an actual clearance event and get rid of most she'd have potential but the prices are too high for used clothes.
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December 2024 by Pashence Bruin
Don’t even bother taking your stuff here to sell. They are so lazy. They only look at one or two items before they decide they’re not gonna look through the rest of your stuff wasting not only your time but your gas money don’t bother. I carried in like seven bags and three totes worth of clothing and toys that were really nice and they didn’t even bother to look through it because one of the toys had dirt on it and one of them had a little scuff mark. Complete and utter laziness.
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December 2024 by Samantha Hernandez
The store has so much potential .. I’ve been to over 10 different once upon a child over the years and every store has been great except the flint location .. EVERYTHING is seriously overpriced $12 for a used newborn pajama onesie ?? $45 for baby shoes that are extremely worn .. honestly ridiculous and the only once upon a child I’ve ever seen with prices that are more than the actual store sells them for plus they’re the only store that doesn’t have an actual clearance event they base on when the items are brought in .. clearance will only be clothes that are pilled and have actual holes in them plus you may be able to find like 5 clearance items in each section if you’re lucky .. I’ve found good deals but it’s a miss most visits .. I really wish they would follow suit with all the other once upon a child and get educated in what used clothes are worth .. again store has potential.. employees are always friendly
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November 2024 by Jariah Womack
Very cute clothes but the staff aren’t very friendly. One of the workers followed us around the store the whole time without saying a word. Sadly I won’t be returning.
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November 2024 by Ashley Parker
The owner is rude as hell! They have garbage hanging on their racks, but refuses tons of like new clothing you bring in! I won’t be coming back. Horribly ran business!
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November 2024 by Kali Villarreal
Drove an hour to bring in my kids clothes as it’s the closest store to me, Brought in ALL NAME BRAND clothes spent 2.5 hours waiting for them to go through it recieved the message they were done and as I walked in the lady said they were returning everything to me stating everything was stained and had holes in them mind you everything I took in had been washed and looked over by myself and my husband and neatly folded into bins and a lot of it still had tags as our kids never got to wear much of it from having so many clothes when they returned them everything was thrown into the bin and we arrived at home and are missing a few key items we knew were in there. Looking around in store they sell things that I can buy brand new for a few dollars cheaper. Save your time and just do a good deed and donate to children in need. Never will I or any family member be returning to them as they have gone down hill.
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August 2024 by UniqueLiving
I've noticed that the prices are really high lately. Especially for gently used clothes. I am second guessing what used to be my first choice. I might check out Community Threads in Fenton. It was a good run though🤷🏽♀️
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August 2024 by Kate Newland
I will def do business elsewhere wasted my time and gas . Had nice boutique clothes clothes from gap and Nordstrom old navy and didn’t take a damn thing three baskets full . Next to new . Never ever again ill sell elsewhere
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August 2024 by Jodie Severn
I have been to this store a few times. The first time I went was to shop and did get some good deals but some of their stuff is more than you pay at the actual store. My complaint is they say they shop for all seasons and all sizes, yet the couple times i brought clothes to them(some brand new) they didn't buy. I don't like that they say they buy all seasons when they don't. Also I bought my son a pair of pumas (baby shoes) from there $17 We paid and my son never got a chance to wear them. So my next trip up there I brought all my son's baby stuff that didn't fit him and guess what? They wouldn't purchase the pumas. They just need to be honest what they're actually buying for and the things for That season they need because it's really annoying loading up your entire car for them to barely take anything even brand new clothes.
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July 2024 by Danny Foster
Very prompt, great customer service.. large verity of clothes toys and much more
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April 2024 by Steven
I love this place. My girlfriend and I buy all our daughters clothes here. They always have great deals highly recommended
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March 2024 by Tamron U
I looked through the clearance totes which I got 10 outfits for $10 when I got home and was taking off the price tags on the clothes I had got wow what a deal and the totes were big and stuffed full. There is SO much to go through everything is so nice name brand of course they color coordinate and I love it! The store is very clean and organized great prices verse buying new I think and the women working when I went was very nice I will be buying from here on out for my little girl
