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March 2024 by Alyssa Bolin
Love the fact that I can see the doctor in person!
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March 2024 by Mary Harlow
Friendly staff great selection of eye wear. My appointment was on time. The dr was knowable.
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March 2024 by Mary Ghattas
I was greeted with a warm smile. Which is important to me. I was very curious about the sort of exam I would be getting. I was pleasantly surprised. The exam it self was performed without a Dr being present. First time for me.When the Dr came online, it was simple and to the point.The two young ladies that work there are a treat. Friendly. Funny. Someone you would enjoy hanging out with. I will for sure visit again.
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March 2024 by Just King
People were always kind, very helpful, and let you pay there, as well as being upfront about prices witch is pretty special. Highly recommend, great experience.
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February 2024 by John West
Everyone was very polite and helpful and answered all of our questions. The Store Manager also made sure that we got the best deal possible.
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February 2024 by Marcia Bird
All of the staff were polite, knowledgeable, kind and efficient. The doctor was knowledgeable, had great advice & even checked 4 pair of old glasses that I brought to compare RX. I would highly recommend this office.
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February 2024 by Gregory Light
HORRIBLE CUSTOMER SERVICE!You need to FIRE the Flint, MI Store Manager. She is extremely rude, offensive, abrasive and disrespectful to customers. She hung up on me because of not liking how I was complaining. I ordered glasses and was told 2-4 weeks. On the 2nd week I called for an update. Told I would get a call back w/ update, NEVER happened. The 3rd week I called again for update. Same, told I would get a call for an update, NEVER happened again. Called today, frustrated and tried telling my story to request a call back if they still had no update of glasses order. I never got to finish my explanation before rudely interrupted. Then she proceeded to talk over me. Then hung up on me. When I called back she started to talk over me again right away. I'm in Sales w a multi-billion $ company and NEVER have experienced this. While I agree w/ her a customer is not always right it is the job and responsibility of a good Sales person, especially a Store Manager to guide/counsel the customer, frustrated or otherwise, into a calm respectful resolution. She clearly is incapable of that. In fact, she is like adding fuel to a fire bad. Furthermore, she informed me of her personal issues being absent and why the problems. First of all, her personal matters have nothing to do with the poor business and lack of responding to my purchase inquires and delay on the order. Secondly, she said she was out for a week due to illness. So what, as a Store Manger she should know what's going on since this has been over a month, not 1 week. Additionally, she poorly manages her employees if they are not escalating issues to her to resolve and mitigate before upsetting a customer. What's more, as a Store Manger, then who is her back up when absent? This store is very poorly managed and also she should NEVER behave as she did to any customer no matter what the scenario, case or situation is. I will NEVER purchase from Pearle Vision again.
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January 2024 by Cindy Flewwelling
Very nice . Very helpful. Great staff. Dr. Was very professional and kind.
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January 2024 by CCL
The doctor and staff are awesome!!!
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January 2024 by Shon Hart
The customer service was incredible. They contacted me before a snow storm was coming to accommodate my schedule. Great environment.
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January 2024 by Krissy Small
I have only been to this facility twice and both times I was very impressed with how friendly, warm, and personable the staff is. That alone will keep me coming back. I will recommend this location to my friends and family.
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January 2024 by Pamela Keyes
Great service
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December 2023 by Makiah Moore
Between this Pearle Vision and the other one, I highly recommend this one!! The store manager Danicka is AMAZING! She will work with your budget and you will leave highly satisfied! The worker Sally was also very helpful! She got us in and out!! Me and my sister left very satisfied!
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December 2023 by Chas Thoms
Through eye exam... very professional and courteous staff!
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September 2023 by Amy Pipes
Great experience! Outstanding customer service. Friendly and professional. Took time to answer my questions.