-
November 2025 by Tamara Clear
Where do I start? This place is the absolute BEST! Not only because I was going through a HUGE loss of loosing my father. Once I took my jeep in to drop it off, another blow hit me with the loss of my younger sister. BOTH Dan & Robbie were so sympathetic with my situation that my jeep was furthest of my worries! They both definitely eased my mind and dealt with EVERYTHING pertaining to my insurance company as my insurance was trying to file 3-separate claims. Deductible x 3!! In which was BS! I'm grateful for them keeping me informed every step of the way. My husband & I both have used this company 3-other times and they have ALWAYS gave us the ABSOLUTE BEST customer care hands down. I was grateful to get a loaner car since I don't have that on my insurance policy, Also, when they called to say my jeep was ready, I had way to much going on to go that day. Both Robbie & Dan knew what I was going through and expressed their condolences and for me to come when it was convenient for me. That says a lot about this company and about both Dan & Robbie as a person. I appreciate everything they did for me and the worry free transaction with both myself & my insurance company. This is the BEST A-1 company in every aspect from A-Z.
Thankyou again Dan & Robbie for the BEST EXPERIENCE & THE BEST CUSTOMER SERVICE!
T Clear.
-
September 2025 by Ken Greer
Very dast and friendly service
-
September 2025 by Marisa VanArsdale
My car ended up being totaled, and unfortunately was not able to be fixed. Professional auto collision housed my vehicle until progressive deemed my vehicle a total lost. Professional auto collision also gave me a free loaner over the weekend, while progressive deemed by vehicle a total loss. I Definitely recommend.
-
June 2025 by Zachary R
My truck was here for 5 months.
When getting my truck back from them they stated they were going to charge over $1200 to repair a small crack on the bumper of the loaner vehicle. When I spoke to the employees on multiple different occasions I asked to speak to the owner about any possible solutions since my truck had been there the longest out of anything the employees had seen.
He flat out refused. He would not speak to me and he would not offer any customer service to his record holding customer.
The employees helped me as much as they could, however the owner shows no ownership to his business or customers. It’s unprofessional and frankly just lazy on his part.
The employees were good, and the work was good however with the complete disregard the owner shows customers I would avoid this place. He will ignore any problems that arise while you are there and insist his employees do the bare minimum to help you.
-
April 2025 by Amy Elliott
This place is the best. They were fast, reasonably priced, and high quality bodywork. Free loaner cars & help with deductibles. They were fair and supportive when dealing with my personal drama. My car was filthy but they cleaned it inside and out, priceless! I am so grateful and thankful for everyone there!!!
-
March 2025 by B NELSON
Have taken 3 different trucks to these guys over a course of 8 years first time I received great service. Second time they do ok but I had to return months later to have front bumper repainted they handled it but just can’t seem to get a good paint job. Couple years after that I get another truck and unfortunately have to take it in and have front end damaged repaired back in 2022. Now it’s 2025 for the last year and half I’ve noticed as well as dealers that paint job was weak on front bumper it chips like crazy and they were suppose to give me a front end alignment from accident and it’s as if that was never done as my tires been slicked on the inside after multiple rotations and was told by 3 different companies that they don’t been believe a front end alignment was even done properly so here we are 3/2025 have to have bumper painted the right way by someone else and have to get a front end alignment. They refused to give me a loaner the last time lied said something about my insurance but that was all bs won’t be returning again in the future they sold me off the first repair after that it just declined in quality especially with my paint jobs. Hope others have better luck after my last 2 repairs that’s it for me.
-
March 2025 by Deanna Riddle
After a hit and run I took my car in for an estimate. They couldn't have been nicer or more professional. My car looks brand new. They even cleaned the inside of it. I will always recommend them to anyone needing service. Special thanks to Robbie for answering all my questions and being so helpful.
-
March 2025 by Andrew Evancho
These guys are great! Trustworthy and honest, communicated well through the entire process. Had to do some extra legwork on my claim when more damage was discovered on disassembly but, they got everything included. They even had a local glass shop replace my windshield (unrelated to the claim and long overdue) while it was being worked on. Out of all of the great people there, the painter extraordinaire, Jeff Murphy is who impressed me the most. A true artist painting cars and a solid conversationalist. His candor and humor were a breath of fresh air. I highly recommend this place, great group of hard working and honest guys. Thanks for the great experience.
-
February 2025 by Rhonda Newman
We had to take our vehicle there after hitting a deer. They were thorough, communicative, experienced. Our car looks amazing. They gave a detailed estimate covering all fixes. I couldn't be happier and would love to tell anyone to go there. I will always go there when I need to have anything of this nature done. Amazing people!
-
February 2025 by Kyle Raup
Wouldn't go anywhere else. My family and extended family have had over a dozen vehicles done here and they always look better than when we picked them up from the dealership.
-
January 2025 by Cristy Bosley
Thank you for always doing a great job!
-
January 2025 by Dr Reda Naguib
How do you reach a lab test for DNA
-
January 2025 by Stacy Witt
Excellent customer service! They went above and beyond to help me. I have never had a better experience and will be recommending Greg at this place to anyone that asks me to recommend an auto body shop.
-
December 2024 by Edward Bowers
I do NOT recommend this place! They told me 2-3 weeks for the fix, I picked up my truck after 4 weeks “at night” The next day during daylight, my truck had a bunch of debris/dirt stuck in the paint very obvious during the day! Returned the truck the following Monday they attempted to fix it Monday-Friday returning the truck after hours on Friday I look at the truck the next day in my garage, and some of it was shiny red, and other spots were chalky red as if they sanded it down so I once again return the truck to the collision shop! They had it for five more days, I think in total the shop had my truck for 6 WEEKS complete lack of quality control!!
-
November 2024 by Crystal Barrett
I have taken two vehicle to Professional Auto Collision. Zach is awesome to work with. Very professional. They do GREAT work. Highly recommend taking your vehicle here for collision work.
