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December 2023 by Kevin Ragan
I had surgery and needed a pain prescription and no rite aid has this medication other pharmacies with same distributors have the medication and they told me it would be there after 5 and they said truck didn't have medication and my doctor is closed in so much pain rite aid is dieing never again
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November 2023 by Warloxide
This place is ridiculous. Maybe they should have shut down instead. My daughter got her first job there was so excited to have her first job and after her first day they call her and tell her she can’t work there because she isn’t 18 because they sell alcohol. It’s perfectly legal to employ a 16 year old in a facility that sells alcohol . Dollar general sells alcohol and hire 15 year olds they just have to get a manager if a customer wants alcohol. Way to crush a kids hopes losers. #BoycottRiteAide
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November 2023 by Carrie Cooper
This is my regular rite aid I go to on a regular basis, love the employees, they are so kind and helpful!
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October 2023 by Dorene Spencer
Extremely rude!!! Switching Pharmacies ASAP! They treat you like you don't matter!
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October 2023 by JEHOVAH GOD
The Managers at this place are rude!!! They completely do not know how to handle loading money onto a Green Dot card. They treated me with great disrespect Both!! Managers!!!! They half do their job and act like they don't want to scan your barcode or leave the laser on long enough to process Express loading checkout.Loading places all charge different amounts.They look for ways to argue with you and make you feel as if you don't know what you want or you are doing. The place has been under construction for months and is one of the dirtiest nastiest Rte aids I've ever seen with plastic bags hanging from the drop ceiling the police were called in this incident!!!! On both parties because of attitudes and arrogance. I was told I wasn't white by a black manager ?
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September 2023 by Amanda C. Todd
My usual Rite Aid was closed due to storm damage & therefore I was unable to pick up my prescription. An employee suggested trying a different Rite Aid. The pharmacy technician at the Richfield location was pleasant, but the pharmacist was rude and haughty. I tried explaining that my store was closed and why (employees were there, but no patrons could go in). She rudely told me that a pharmacist had to do the transfer and left before I could tell her that I had contacted the pharmacy off of Davison Rd and they had already contacted them about my prescription. I was able to relay this to the pharmacy technician who reiterated that my prescription was still pending/on hold (in a non-rude manner). I told her I understood and left.
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September 2023 by Jennifer Blankenship
So far every encounter I’ve had with three people in the pharmacy have been horrible. I just don’t understand it, why are you in the field? I just moved here so they’re the closest pharmacy but as soon as I find a better one I’ll be leaving. I also plan to contact the highest person because it’s just ridiculous at how rude they are.
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August 2023 by Autumn Loree
I've always been treated well and fair with great respect and customer service at this Rite Aid location until today. A woman (i didn't catch the name) whom was working in the pharmacy, was very unprofessional and rude. I was there to pick up my birth control, which I was there 3 days prior but because my insurance was changed I had to come back with my new insurance card and was told they would still have it ready to go. When I returned today the woman said it was not ready and had expired, which was fine i just needed to know what was gonna happen from there, she then proceeded to tell me "well if you actually read your paper work you would know you can double up for two to 3 days, so you're fine if you don't get it today." Little rude and im not sure about "doubling up" on day 3, but I ignored it and said thank you she then proceeded to say "try to have a better day" & slammed the window. Just felt it was very unprofessional and she seemed to be very annoyed and bothered the whole time speaking to me. Please, if you work in customer service; a smile and a kind attitude is everything & will get you a lot further! I couldn't believe the way this woman was acting.. hoping I never have to deal with her again! I have some family members who have also said they have been having some bad experiences at this location :/ don't go on Sundays, I suppose!!!? Also when I was there 3 days prior I wish someone mentioned that the prescription/refill was expired ?!?!?!
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August 2023 by An American Girl
This is our neighborhood pharmacy. The employees are helpful and are always smiling.
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December 2022 by Ashley Thayer
These people for the most part are the rudest people I have ever met. It always takes hours 3+ to get your meds filled and their personality is the worst. Had to get a script for my step daughter today and the pharmacist was nasty with her comments when I said I would wait. We have been told 15 minutes, then a half hour, then need insurance cards, then will be at least a half hour, then they called with the cost of medication, finally I show up has been a half hour sense they called to have this women look dead in my face and say well insurance problem earlier so it will not be done for at leastv15 minutes. Well guess who is now sitting here waiting after 2+ hours going back and forth with them for a whole 2 medications.
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December 2021 by mads rowe
a certain someone who works in the pharmacy always has an attitude and is extremely rude for no reason. can never ask a simple question without feeling like a nuisance. everyone I know who uses this pharmacy has had the same complaints.
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August 2021 by ODEE422 (ODEEMAN)
I love Right Aid very nice ppl work their and itz very convenient for me not far from home they also have a $1 shelf now that is very helpful forhe customers helps save money for ppl on fixed income 1 of my favorite places to goo..and shop...
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June 2021 by Gregory Totorean IV
Worst experience ever at a pharmacy. Went in to have a document printed. Boy at register said I don't know I think we only print pictures, let me call the manager. After calling up a couple times this very overweight fellow came up with a huge attitude "oh no we don't do that here" I must have interupted his video game. And I happen to know for a fact if you can print Photographs you can print documents. Way to go rite aid. Thank goodness there are not where I live. You should ask Walgreens about there hiring practicing and take notes.
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June 2021 by Jean M
Friendly people I've come to like Alot
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May 2021 by bmich H
Good service