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March 2024 by Nancy Burkett
Fast service & competent workers.
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February 2024 by Matthew Markey
Highly recommend going through them. These drivers are super nice and very helpful
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February 2024 by Bryan Livingston
My car went down due to battery issues, my car was only down for about little over an hour, I had to run and get a battery, turned out the police had it towed to road runners. When I get to the police station my car had been towed literally around 10-15 minutes before I arrived, so the police waved the release fee because I didn't just abandon the car, yet road runners decided to charge me $200 for towing my car 5 minutes from where it was. If the city of flint waved the fee then I'd imagine the towing company would do the same, considering I've been out in below freezing temperatures trying to get the car back to my house. I understand they did a job, but to charge $200 for a 5-10 minute tow and to have my car in the lot for about 20 minutes was more of an inconvenience than a service. On the other hand one of the workers helped me get the car off the lot 20 minutes before they locked me out from getting my car even after I paid the 200$ knowing my car wouldn't start without the new battery. So in below freezing temperatures they pretty much made me and another guy fight to get the car, on top of charging me what little bit of cash I had left, seems like they wanted to try to make me wait another day to pay another 200+ for a tow that wasn't worth more than maybe 40 bucks. I guess a dollar is more important than helping someone out, but thank you to the guy that helped my get it out. And before I get a response, remember the police waved the fee for a misunderstanding, try to justify it how you want. On top of it, they want 200 cash for a tow from the police, knowing most people probably can't just drop that kind of money. Sounds like a way of extending the time it's there so you have to spend more money.
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December 2023 by Krystal Melancon
Thanks for helping me out!!
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November 2023 by Anita Bradley
Professional. Need more signs to show location. Somewhat, difficult to locate
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November 2023 by Jamie Brown
My daughter had an accident and they were professional and gave her a great price!! I will recommend them all day long ! Thank youService: Car towing
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October 2023 by Kerri Hill
Roadrunner towed my car after an accident on I75. They were prompt and professional. They went out of their way to help me any way they could. I also learned that they help when a child is locked in a car at no charge. I admire that.Service: Car towing
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September 2023 by Scott Scarberry
Horrible customer service and they try to extort people. I had to have my vehicle towed to be at a location at a certain day and time. I set everything up the day before. I called a few different companies, but went with them because they quoted me the best price. They had me jump through a bunch of hoops like emailing my drivers license so I could pay over the phone which was fine. They knew I needed my vehicle at the location at 930am. They told me to call 30 min beforehand, so I called an hour beforehand. Everything was all set till they called me back 20 min before my appointment to tell me they were going to charge me $50 more than what they quoted me, because the progressive place the vehicle was being picked up at, makes them fill out a bunch of paperwork and wait. I told them that was not the case, all they needed was a stock #. I then called the location just to double check and they assured me, that was the case, no paperwork, vehicle was already released and they just needed to pull up to the gate and give stock number. Then I called back Road Runner and the lady was extremely rude and basically called me a liar and told me they won't tow it unless I payed the additional $50, knowing by this time the appointment was in 10 min. After she hung up on me and refused to let me speak with a supervisor, I went with West Town Towing, who I highly recommend. This place is very unprofessional and straight crooks!
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August 2023 by Frank R.
Road side flatbed tow of my boat trailer. Amazing and helpful, hardworking and polite help.
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July 2023 by Tim Franks
No need to call another tow company, these guys are the best, very kind and fast service, they were to my car in 12 minutes after I called!
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July 2023 by Aaliyah Graham
Car got impounded on a Friday night got my car out 2 days later and stuff was stolen out of my trunk this place IS TERRIBLE N THEIFS take your valuable stuff with you !!!!
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June 2023 by Nykole Pfaff
Best service. Fast. Super helpful. Towed my 16 ft box truck twice. Second time noticed there a few lug nuts missing on my tires and added them. Extremely fair priced! will never use a different tow company.
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June 2023 by Justice May
Great people. Got my truck home with a decent price
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June 2023 by Timytot W.
road runner is excellent in communication with facts on ur vechical, when in a sticky situation that has you stuck.. they are prompt effective an will go the extra mile.. rick is awesome i value the way he handled my situation as if i was his very own child.... thank you road runner for helping me out while in a jam.. you guys are truly reliable and dependable
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May 2023 by Karen The Most Annoying Mom
Dan was great !!! I didn't think to give him a tip. I wish I knew how to send him one. Absolutely great to my husband. ?
