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March 2024 by Eric Padgett
Overpriced
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October 2023 by Sally Jimenez
Great service
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August 2023 by Mojtaba Ghaderi
I am truly grateful for the exceptional assistance I received from the manager at this branch. On July 4th, a tree branch unexpectedly fell onto the windshield of my Tesla Model Y . This unfortunate incident left me in a difficult situation, especially since I had my two kids with me.The manager, like an angel, went above and beyond to help us during this challenging time. Not only was my car undrivable, but finding the right windshield for a Tesla Model Y proved to be a daunting task, especially after a long holiday weekend.With unwavering kindness and dedication, the manager spent a considerable amount of time ensuring they located the correct windshield for my car. Their efforts and commitment were truly remarkable, and they managed to get my car repaired so that my children and I could safely make our way back Toronto.I am deeply grateful for the manager's exceptional customer service and genuine care. Their support during a stressful time were truly appreciated. This level of dedication is rare and noteworthy.I want to extend my gratitude not only to the manager but also to the entire team for their contributions and support throughout this process. It's people like them who make customers feel valued and respected.Thank you for being our guiding angel during our time of need. I will undoubtedly remember this remarkable act of kindness for a long time to come.
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August 2023 by Amanda Miller
Replaced both windshields in 2hrs. Very much appreciated.
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August 2023 by Linda Jordan
Got my glass put in a week after the hail storm of 2023 that was quick seeing as how it might take up to 5 months to fix my car if the ins company doesn't total it.
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August 2023 by Donovan Pumphrey
Henderson glass did a wonderful job fixing my windshield before, but now that they are safelite, you can't call and talk to an actual human. Incredibly frustrating when you have questions beyond what an automated/online system address. Does not make for a great customer experience at all..
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June 2023 by Pamela Crist
Excellent experience from start to finish!! Kathy in the office was so awesome from guiding me to get my claim approved to explaining the whole process!
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June 2023 by carol w
Excellent worker answered all my questions .Quick and efficient!
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May 2023 by Broken Bone
Quick, simple, affordable. I would definitely recommend coming here.
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May 2023 by Nasser D.
when you call you talk to comp , no live agent ,,,,, thats bad
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April 2023 by johnny fowler
Friendly office staff, and the job was done around my schedule. I will go there again, if I need another windshield again.
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April 2023 by Lashanya Morris
You can not talk to a real person. Everything is done on line. I’m a on line type of person but you are going to lose customers like you lost me.
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March 2023 by Dale VanKuren
Nice experience, Windshield Replacement went fast.Thank u.
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February 2023 by Tiny Tink
Can't reach this company by phone only online. They don't respond to emails. Had a windshield put in and some goop is on my car.edit post: 2/11/23 after numerous calls back and forth FINALLY once they saw this prior negative review. I got some replys back from them. An appointment was scheduled for them to come out and look at it. That morning I'd gotten a call turns out the tech took a pick of the car. In the pic they can't prove the window was cracked all they can prove is the goop was there. So was the pick taken before or after installation at this point I really don't know. All I do know is the goop is still on my car.The 2nd pic is the one they sent me. They THOUGHT my rosary hanging was the crack in the windshield. All I do know is whatever that goop is its still on my car even after several washings. I keep my car spotless and wash it OFTEN, only reason it was dirty then was then rain/snow I drove home in late night the evening before! So I'm still disappointed.
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February 2023 by Joe McCormick
Very professional. They don't push add on sales, but do offer, like a crack windshield will damage wiper blades. They offered to replace them, at a cost, and I declined. No problem. Have used them for several windshield replacements.