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May 2023 by Bret F
Guys are great to work with
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May 2023 by Bret Faler
Guys are great to work with
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December 2022 by Michigan Commercial Fitness
I've been renting tools all over Michigan for 10+ years. The best experience is always at this location. Personable, friendly and helpful PEOPLE is what makes the difference. They're not the closest to my business, but worth the drive. Thank you for the excellent service!
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August 2022 by Tom Fading
Does not honor it advertised pricing and will literally lie in order to cover up an error (Management mainly) and "1-800-Home-Depot" will refuse to give you any anwer that my put them in a bad light. Both store managers and the 800 number refused to acknowledge this ad refers to the 50pk of screws. They also had the nerve to tell me the "included" mentioned in the product overview does not mean it comes with item, but instead means to be purchased in addition to the item for an ADDITIONAL fee! Never have I been so directly and intentionally treated an uneducated child with no common sense. Never again will I shop and the HILL RD location if at all possible, will now use any retailer for my purchases other that HOME DEPOT as much as I can. Recommend you do the same.
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June 2022 by Darnell Browner
I love it great service
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June 2022 by JD
Customers renting equipment from Home Depot is not guaranteed so don't take it for granted. The employee I dealt with checking out was good. The big fella checking me in had some customer service issues for no apparent reason. There's no need to spend money with companies that lack decent customer service. I'm not a hard customer to please but I also wont accept poor treatment while handing over my hard earned money. Lost my business today.
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February 2022 by Lisa H.
If anyone is thinking of allowing Home Depot to build a store near you my advice is no. We allowed them to build a store and access our private road. In return they signed a contract stating they would maintain the road. Keep it clear of ice and snow, also fix when weather deteriorates it. To date, every year when winter comes their lot is clear but we are not. Every year we call the township code enforcement because calls to Home Depot management falls on deaf ears. There are 7 families back on this road with seniors with health issues, me included. Should any of us have an issue getting out of our road due to their neglect you better believe we will hire a lawyer. Rating for this company would be a huge negative number. Never get involved with them. Had to give 1 star to post but did not want to.
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January 2022 by trisha carroll
Cashier.. man was rude to my boss over phone when he was asking questions.
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November 2021 by Ekoorb Tazoc
We’ve been waiting on someone to come install a hot water heater for almost a week. We were told we would have a phone call by 9 am the following morning, despite the time frame being 24-48 hours. It’s now been 5 days.
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June 2021 by David H.
I'd give this zero or negative number stars if I could. I thought that working with Home Depot would actually make my outdoor space what I dreamed of but I was wrong...it's turning into a nightmare. After meeting with their fence salesman and paying THOUSANDS of dollars (five digits before the decimal point that had to be paid up front) for a 4 to 6 week job. We finally had the work scheduled for today...TEN weeks after signing and 6 to 4 weeks late!!! They arrive today with the wrong color fence! The handwritten paperwork from the salesman shows the color I ordered, the mistake on the contract shows another color that I never asked about. In our conversation today the salesman said that they've been out of the color I ordered since March but he sold me the material I wanted in April...I'm regretting my decision to go with Home Depot instead of the other contractor I talked with. It might have cost me a little more but I'd have the fence I ordered already without this aggravation. I'm waiting for a response from the REPUTABLE contractor to see what they can do as Home Depot is trying to figure out how much they'll charge me to cancel the wrong order.
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June 2021 by donyale & trisha carroll
Cashier.. man was rude to my boss over phone when he was asking questions.
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April 2021 by Priya Sharma
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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March 2021 by Anthony Waldorf
Very poor resolution results with returns!!
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November 2020 by Greg Ybarra
The guy gave me good advice and carried and loaded my car .
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October 2020 by Troy Zahrfeld
The guys that run the rental are awesome, fun guys to talk to, always friendly and very helpful