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November 2023 by Trish Clark-robertson
Super customer oriented! I stopped by on the day before Thanksgiving and they helped me on the fly. I thought I needed my tires balanced, but that wasn't the issue, they told me what it was. ..and didn't charge me anything. You just don't see service like this anymore. Thank you Joe!!
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November 2023 by Sarah Ann
I dropped my truck off with Joe this morning, he was super nice and very knowledgeable. Thanks to the guys who worked on my truck, everything runs smooth again, I’ll definitely return here for my auto needs. Thank you
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November 2023 by Quay Burks
I always come to this location for all services. The staff is honest with pricing and timing, very knowledgeable, never push anything on you for extra repairs after thoroughly inspecting your vehicle, and always is straight forward with the best possible solution. Very caring and careful with your vehicle and very respectful of customers. I always recommend people to come get work done here, and never regret my decision to come here
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November 2023 by Ashley G.
I've had an alignment which was 103$ and you have 30 days with a warranty and it's not been done right twice. I'm very dissatisfied!!!!
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October 2023 by Jeff O.
Great service, great price, even gave me a ride home and picked me up when the repairs were done so I didn't have to sit there for hours
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October 2023 by Lavelle Welch
Highly recommend Tuffy on Miller for car service needs.They were busy and estimated a time but got me in significantly earlier. I thought I had some major engine issues, turned out to be some very basic issues with some sensors. They got me in, diagnosed and out at a fair price. And even took my last minute add-on without an issue Could not ask for much more. Prompt and professional. Thanks Jamie and the rest of the crew?
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October 2023 by Alex Kent
One of the best shops I've ever done business with. They are very honestand won't try to oversell you on things you don't need. I've made a couple visits here and every time they are the cheapest in town. They treat me not as a customer but a friend. They fixed the problem I came in for, identified another and fixed that too for less than the original quoted price of the first problem. I HIGHLY recommend these guys for servicing your vehicles. These guys will treat you right.
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October 2023 by Ashley Smith
We live about two hours away, but we were next door for an appointment when our vehicle broke down. We had our baby with us and are not familiar with the area. My husband walked over to Tuffy’s for guidance. The gentleman walked over to take a look at our vehicle. He determined it was our transmission, something they weren’t able to help with at there shop, but he did everything in his ability to get us to the nearest auto shop that could. He filled our vehicle with fluid and provided us with some to get us to our next stop. We offered to pay and a tip, and he refused both. You do not find people like that in today’s world and we were simply blown away by his kindness and generosity to help us in our time of need. My husband didn’t catch his name, but he will know who he is and we want to make sure he knows what an incredible impact he has made on us! Thank you, Sir. ? your employer should be so proud of your work ethic and customer service!
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October 2023 by Justin Cook
Dropped a car off at night for a alignment because I just replaced the entire front end. They got to it the next day. Luck would have it the alignment was spot on they didn't need to do any adjustments. They called and let me know and never charged me. Some shops would have still charged me and never told me. Glad to see they were honest on the whole situation. 5 stars for integrity.
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October 2023 by Talicia Campbell
The customer service here was great. They did not try to oversell me. They were efficient and timely. They were able to replace my battery, they actually had the part in stock and installed within 30-45 minutes, on a Saturday!!!
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September 2023 by Amy Van Deusen
It was my first time here and I had the pleasure of dealing with Rodney. He was very very nice and honest. I was able to get right in for an oil change on a Saturday morning!! He also saved me some money where he could. I will definitely be coming back.
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September 2023 by James Chamberlain
Outstanding service, all standing mechanics, courteous service, AAA+++. If I could give a higher rating than a five star, I would. Duane, Rodney and Andy Specifically did a GREAT JOB!!!!!! I’ve never been to a better shop with more knowledgeable mechanics in my life. Thank you so much to all the mechanics there at Tuffy. Great job!
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September 2023 by Boyd Triola
Great service! They got me in quick without an appointment and their pricing was very fair. Highly recommend! Wish all auto repair places were this way.
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September 2023 by Harvey Corbitt
We had our brakes done at Tuffy Tire & Auto Service Center Miller Rd. Flint, MI this morning and we were so happy with the results. We thank Rodney and Duane for all their help and kindness. They are so professional, helpful, very nice people. We are looking forward to our next appointment Sept. 29th.Thank You all so much.Harvey & Charlotte Corbitt.
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August 2023 by Veronica Parker
Rodney was the absolute best. I brought in a headache of a brake problem and he he was so great fixing it. He went above and beyond to make sure it was safe for my son and did it in a good amount of time. I appreciate him so much!!!
