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November 2023 by mitime2
I have been coming to Tuffy for over 40 years to have multiple vehicles worked on. The employees are friendly and kind. They don’t try to sell you something you don’t need. One thing I do miss is the coffee. When I am waiting for my vehicle to be worked on it was so nice. Other places still have coffee. I hope they bring it back. Thanks Tuffy.
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November 2023 by Kevin Goss
They got me in immediately and replaced my rear brake pads and rotors. My brake sensor was bad from wear and upon sourcing a new sensor I returned and they installed for free. I highly recommend this location and look forward to doing business with them in the future!!!
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November 2023 by James Newman
I had bought new tires for me vehicle here, and they were a good price. However they weren't able to balance my tires correctly the first time so I had to return. Both of these trips I spent hours waiting for the work to be done when I was told both times it'd 30 - 45 minutes. Average at best here.
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November 2023 by Fred Miles
Great experience. We’ll trained and courteous techs. Quality and thorough work. If you need service for your vehicle this a good place
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November 2023 by Carol Sheppard
They made a clear description of the problems in my car and they took care of it. Recommended what I needed to be done. They took care of that. They also gave me a pretty good deal so I would recommend this stuffies for everyone.
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September 2023 by Jason White
I came into Tuffy on Pierson Road, with an issue that snow-balled into multiple issues... totally unexpected.The Manager and his staff were polite, communicated very effectively, and were extremely professional.Fast-forward to the end - they were able to correctly diagnose, make repairs and work within my budget from start to finish. All in a timely manner!They were honest, and they genuinely cared about my situation, and made every effort to be accommodating to my needs.If you need work done on your vehicle, there is no where else but Tuffy on Pierson Road. Thank you so much!2014 Ram 1500
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August 2023 by Stephanie Fias
I came in thinking I needed a front end alignment, but it turns out I didn't need one. I needed new brakes & rotors replaced in the front instead. Luckily, they're under warranty! Dan & his crew got me in & out within 2 hours. Dan was very nice & friendly! I will definitely be coming back here!
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August 2023 by Sarah Schornack
My car was making an awful sound when I was driving up north, so I just happened to pull off on the first exit I saw and parked here. I asked the guys if they could take a look at my car to see what the issue was, and they did with no hesitation. They told me my car was not safe to drive and I had 4 more hours left of my trip to make it home. I was crying and stressed out as I had no way of making it back home without my car. I was at their shop for almost 4 hours trying to figure out how to get back to the U.P. The whole time the guys were trying to help in anyway they could— they were on their phones, looking up rental cars for me, UHauls, even asked their own friends for a ride to help me get back up north. They even asked me if I had money for food, took off my license plate for me, helped me get bags to pack up my belongings from my car, etc. They truly went above and beyond to make sure I was taken care of and safe. The best customer service I have experienced as my car couldn’t be fixed but they made sure I was okay. I highly recommend! Thank you so much for your generosity! I will never forget it.
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August 2023 by Brad Patterson
Got me in quick. Only place around open on Sunday to be able to drop my truck off. Got a 4 ft chunk of pipe welded into my exhaust system. Had me in and out in just a few hours for just over $100. Not a bad deal at all.
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July 2023 by Miranda Giddings
Amazing shop for repairs. The mechanics are fantastic and friendly. The assistant manager was of great help when our vehicle broke down.I would definitely recommend Tuffy's to my friends and family.
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July 2023 by Tracy Robinson / Lutze
Went to Tuffy to get brakes and an oil change. I was acknowledged right away and Daniel Flores had me in & out in no time!! Wonderful fast friendly service!
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June 2023 by Kristin Magnus
I can’t say enough good things about this Tuffy. Thanks to manager Dan and his team we were able to continue on our way over the Memorial Day weekend. We had a breakdown on the highway and ended up at the gas station next to them. After speaking to them they agreed to look at my car and got it right in and fixed it. I have never had a better experience at a repair shop. I only wish we lived closer because this would be our place! Thanks so much everyone!!!
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May 2023 by jay inman
Love this store. Always clean, looks awsome from the road and inside. The manager dan is super friendly and just comes off as someone u can trust almost instantly. Has that "good old boy" vibe going on there. Highly recommend.
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April 2023 by jazzmine deline
Great customer service, willing to help you get the best deal possible. Quality work & finished in a timely manner. They are very thorough and will explain exactly what is wrong and what needs to be fixed. Clean storefront & nice crew.
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April 2023 by Alvin Brown
Very very poor. Asked for a simple task to be done, which was to flush out the coolant. Set up an appointment earlier on the day to have service done. Waited for 2 1/2 hours and no one even checked on my vehicle. Should not take long to get a job done, especially when an appointment was made early on the morning for the purpose of being done.Then to offer an early service for the next day. That was the point of setting up an early appointment to begin with. Don't say your speedy if you can't do a simple task and there was not even many cars being serviced beforehand.
