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January 2024 by Richard Powell (Rickard)
Best for purchasing online, no deals renting on sight except boxes or bed wrapping
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January 2024 by Ashley Fisher
I work for the medical examiner in a different county and was called a way unexpectedly. And never got to pick up my unit that I already paid for, They helped me change my reservations swiftly and were very understanding of the situation. I do not like the other U-haul on Miller road. I am not sure of which one specifically, I cant remeber at thid time, the people at this U-haul here on Dort highway are so wonderful. If I ever need to move again. I will definitely be using U haul again in the future.
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November 2023 by Marissa McMillan
AMAZING SERVICE! Quick, efficient, friendly and caring! Will recommend and would use this service 100%! David & Tyler helped me today and both were amazing at their job!
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November 2023 by Hannah Madaus
Service was a little slow, not the best but not the worst. Busy in the summer - important to check vehicles before you leave the lot, like any Uhaul. Boxes, tape, blankets, etc available for purchase.
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July 2023 by Matthew DeWolfe
I have rented from this location a few times and they are awesome. Clean location, clean trucks and awesome service.
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June 2023 by Carla Jones
TERRIBLE SERVICE!! Will not set you up properly for before hours pick up and then you will not have your truck on time for your movers. If I could give 0 stars I would.
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February 2023 by Tonya G
Stay Away!!!! The worst customer service Ever!!!! The tall blonde young lady behind the counter was extremely rude !!!!! If you don’t like your job don’t work there Simple!!!!! She cuts you off in mid conversation, acts like it was an inconvenience because she had to get up to check in our equipment!!! Did I mention she rolled her eyes???? And when walking out behind her she let the door close on us just Rude!!! As long as you have her working there my family members and myself will go somewhere else!!!!!
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February 2023 by JT Fike
Do not use this location charged me for gas that I did not owe. They made a paperwork error which read to return on 1/4 of tank. I returned it above it and they charged me since there was not more in it. Be careful while dealing with these people.
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February 2023 by Alma Burwell
Needed a truck across a short time frame and these guys really impressed. Guy at front desk was friendly and accomodating! When I returned the vehicle the gentleman even came to the window to ask if I was returning, and did all the rest for me. Was very pleased with my service at this location, would use again!
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February 2023 by D Calveira
Mrs. Allison Reilly is a racist, rude person, she mistreats clients when she has to get up from the desk, she has zero attitude to deal with the public
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November 2022 by Sonya Olsen
Absolutely the worst customer service ever. Nobody was there when I first went into the store. The tall large blonde girl at the desk was extremely rude after she decided to come out and greet me. Not friendly at all! GET ANOTHER JOB IF YOU ARE NOT HAPPY !! NOT to mention they had me pick up a truck at another location first and when I got there, that truck was unavailable. I was inconvenienced all the way around and then they overcharged me mileage and gas! I’ve rented from uhaul many times.. DO NOT GO HERE. Try another location!You can see by the many bad reviews at this particular store.
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November 2022 by aleysia charleston
Don’t rent from here. If you do take a picture of the whole vehicle including the gas and all. I am young and they ran my card for 62$ when they was supposed to run in for 34$ then they ran it for 41$ then 62$. They charged me for gas and miles I never used. I HIGHLY RECOMMEND THE UHAUL PLACE ON MILLER RD. THEY ARE SO SWEET & will work with you , help you out and is very honest.
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October 2022 by Michey McGinnis
To start the truck we got had a spare tire on it and then they wouldn't let us rent a trailer and truck from the same location.Then on top of all that the persons name that was on the contract ended up in the hospital and went into a coma and I tried to communicate with them about it and they threatened to report the truck stolen.I tried to explain to them several times that I had to get power of attorney on the contract holder to be able to get the keys from her property at the hospital and they still proceeded to threaten to report the truck stolen.I would not recommend this location to anyone for anything. The Miller road location was more accomedating than the Dort Hwy location.I don't know what they got going on there but the ppl are rude and very elementary. When we arrived to get the truck and all the manager was outside getting high and smelled of alcohol.
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September 2022 by OJ Murdock
The owner was unprofessional and rude. I'll take my money somewhere else
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August 2022 by CASSEOKEYA nichols
I would like to talk to someoneAt U-Haul corporateAbout my experience
