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October 2023 by The Real Stephanie Renee
Everything was made easy for me, the staff was very nice
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August 2023 by Ebony Beauty
Melissa Pearl is a very insolent and condescending manager and makes it hard to do business with a woman that can not address matters like a human being. Misusing power does no justice for the company. July 21, 2023 she still tried to be disrespectful after I contacted her chain of command to complete agreement she failed to meet the first time. So no I do not recommend the uhual on Miller Rd in flint Michigan, but Daryl was part of the nicer conducting staff. Before moving out I had no problems with Barbara she was understanding and took the time to listen to each customer. But if you ever have issues I recommend you always go a step beyond legally to get your needs met.
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July 2023 by Ebony Blessed
Melissa Pearl is a very insolent and condescending manager and makes it hard to do business with a woman that can not address matters like a human being. Misusing power does no justice for the company. July 21, 2023 she still tried to be disrespectful after I contacted her chain of command to complete agreement she failed to meet the first time. So no I do not recommend the uhual on Miller Rd in flint Michigan, but Daryl was part of the nicer conducting staff. Before moving out I had no problems with Barbara she was understanding and took the time to listen to each customer. But if you ever have issues I recommend you always go a step beyond legally to get your needs met.
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July 2023 by Mac Zero
Dude manager in the morning is cool guy! They didn’t have the van we reserved so we got upgraded to the truck for free. Didn’t ruin our day they made a solid solution and we appreciate it. Thanks !
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April 2023 by Marlon Carbone
These guys really went out of their way to get me set up.
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February 2023 by tim kranz
I had a storage unit for a year and a half and didn't interact with employees very often. Whenever I did I was incredibly impressed. They know what they're doing and they seem to truly want to make you happy and make things easy on you.
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February 2023 by Jessica bell
Absolutely horrible and horrible customer service. Made a reservation over the phone and when I went to get the truck was told a totally different price and deal. When I asked questions The manager/owner became very rude and disrespectful kicked me out and blocked me when I said corporate should know how they treat customers.said she’s good at being rude. All when I asked how my price went from 65 to 95 and a extra Hundred on storage. Poor customer service and poorly ran business. If moving isn’t stressful enough. Do not go here!!! Uhaul
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February 2023 by Liv
Roach infested, climate control storage units with very unprofessional, rude people who operate this location & the general manager, Melissa Pearl is very unprofessional & rude. I will never rent anything from UHAUL ever again, Terrible again.
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October 2022 by Darwin Israel
Stay away from this place!I put a reservation in on 9/6 for a rental on 10/01 with an appliance Dolly.Originally scheduled to pick up at 8 am, changed it to 10. Arrived there to pick it up, NOTHING available. The gentleman offered a trailer (I couldn’t use that). Another employee comes up and asked the gentleman that was working with me, “what’s his problem”. This SAME EMPLOYEE, is walking around the inside of the store with a cigarette hanging out of his mouth on several different occasions while I was in there waiting for the truck for a few hours. I replied my problem???? Then they found a truck in Bridgeport (25 miles away) got there and their closed on Saturdays. Called back here was told they have a truck coming back, so I drove ALL the way back there to STILL wait, a smaller truck came back I needed the loading ramp hence why I reserved almost a month in advanced. So I’m still waiting. FINALLY got a truck at 12:45 pm. Mind you the exterior was beat up pretty badly however, they don’t have an appliance Dolly available. So not only did I was nearly 3 hours for a truck I couldn’t even get the Dolly. In this time frame I lost some man power to help move!When I returned the truck I was told I would be receiving a credit to my credit card, I never received the credit yet I did get the charge to my card. Yes they didn’t charge me mileage, However, for the hassle that I was put thru, the RUDE employees there I should’ve been given credit in its entirety!!!I called the manager & corporate on Saturday was told they would both reach out within 72 hours, it’s is currently Thursday afternoon and NOBODY has reached out.One Good employee that I have had contact there was Dante thru this ENTIRE experience.Again, STAY AWAY FROM THIS LOCATION!!
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October 2022 by Adam Meek
Office and access hours didn't align. I needed access at 530p on a Thursday, and was locked out of climate controlled storage. Hours were supposed to be open until 7p. I ended my rental after 2 weeks.
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September 2022 by Adam Meek The Nomadic Duo
Office and access hours didn't align. I needed access at 530p on a Thursday, and was locked out of climate controlled storage. Hours were supposed to be open until 7p. I ended my rental after 2 weeks.
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September 2022 by Melissa Marie
Don't rent a storage unit from this location. If you have a problem they don't care and the property manager Melissa Pearl never answers her phone and the one time I finally did get ahold of her, she hung up on me.Very unprofessional & rude. Not to mention they rented me a defective sliding lock unit.
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July 2022 by Joe Smith
Will continue to use them! Super amazing staff! Appreciate u guys there!
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July 2022 by sonya hines
Thank God for places like U-Haul. Sometimes u need to go n a hurry they always have the space u need & a truck if u need run a lil distance.
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July 2022 by Sharon Carter
Very well together, rented a truck for 2 hours, I was out in few minutes.
