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October 2023 by Lisa Lindsay
I am a prescriber and tried for 45 minutes to get through to the pharmacy to simply call in a medication for a patient nobody ever answer the phone I was just placed on hold tried to call back several times same thing happened horrible pharmacy
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October 2023 by Amy Tottingham
MOST UNEDUCATED RUDE CUSTOMER SERVICE. THEY KNOW NOTHING UNLESS THEY CAN READ IT OFF A SCREEN, IF IT FALLS OUT OF THEIR LITTLE BOX OF KNOWLEDGE THEN YOUR SOL. WAS GOING THROUGH WITHDRAWLS FROM SOME MEDICATION DUE TO THIS PHARMACY THEY KEPT TRYING TO SAY MY DOCTORS OFFICE WAS TO BLAME BUT THEN MY DOCTORS OFFICE SHOWED ME THE PROOF THAT IS SHOULD OF BEEN FILLED A WEEK PRIOR THAT WALGREENS WAS JUST HOLDING IT. MY DOCTORS OFFICE CALLED AND LAID INTO THEM AND MY MEDICINE IS NOW GETTING FILLED BUT IN THE MEAN TIME I BEEN VERY ILL DUE TO THEIR OWN LACK OF KNOWING HOW TO DO THEIR JOB. THEY KEPT TELLING ME IT WAS MY DOCTORS OFFICE FAULT BUT THE EVIDANCE SHOWED OTHERWISE.
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May 2023 by Carli Bolley
Son needs his med.. pharmacist tells me they don’t have it.. than tells me she don’t know if other stores have it.. to tell me I can see if we can get it but it would take 2 days (doesn’t check to see if she can get it) all while sitting on the phone not seeing if she can get it.. so yeah next time do your job if you don’t lie your job get a new one.. my son needed those meds and you failed him thanks!
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November 2022 by Joni Grant
Do not order online-twice now I have had missing items or a missing order. Today Doordash sent me a pic saying my Walgreen order was delivered but it wasn't my door it was delivered to. I drove to where I thought it was but it was gone and the business was empty. When I called the Store on Corunna Rd, the Manager told me it was not his problem and to call Doordash. Doordash said because I ordered through Walgreens Website, they would have to fix it. I'm still waiting.
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July 2022 by Alysha Crist
Store was clean but associate was ruder than rude. Didn't smile. Didnt speak a single word to me. No "have a nice day" NOTHING. If you can't do the bare minimum then please don't work in customer service!!
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September 2021 by Bryan A.
The worst walgreens ever! I have had photo pickup and pharmacy drive thru here. I have also done the curbside. When I had photo pickup, my order said it was on the way out but after waiting 20 minutes, I checked again in app said now my order was canceled and the store was closed. It was not. I went in and the female employee was too busy with the male employee behind a shelf in an empty store. They knew what I was coming in for because he said "oh that's the photo pickup I put back on the shelf" I said someone cancelled it in the app and that the store is closed. She said we can't do that. Well they did, because it was raining they didn't want to go outside. Then everytime I go thrift pharmacy drive thru I have an issue when the red hair woman is working. She always needs me to repeat what I say 3 or 4 times. I have to give every piece of my confidential information. I have to give my license and insurance card. Then I have to repeat it all again the next 4 or 5 times she comes back to the window. People are ill, just done feel well, have sick children and spouses. If we have the name and birthdays, why do I need to give everything else?? Phone. Address. City. Zip code. Id. Insurance. Why?? Thats insane. This last time it took 45 minutes in the drive thru. That's unreal and ludicrous. I will not come back here. Like I said no one cares. Not the management because I have wrote letter and no one responded. Not the employees, because they do not apologize for any inconvenience either.
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August 2021 by Charles Pierce
There entire Staff is incompetent I've given them.Mulitpie chances to fix the problem
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August 2021 by Leilani Lookerschnoos
Horrible horrible service and pharmacy, they do not care about patients or how/if they get their medication, if they are out no one tells you. They will not offer any type of assistance, only the barriers you are more than likely to encounter trying to get your meds, to which that they are more than willing to go over. If you need to go to a different location for the meds they make you call around and do all of the leg work THAT IS RIGHT IN FRONT OF THEM!!! Do yourself and your loved ones a huge favor and take your health, medications, and business to an actual pharmacy where training is provided on patient care.
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August 2021 by TIFFANY COLE
I was taught if u have nothing nice to say don't day nothing at all!
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May 2021 by Gretchen Railling
Had a Covid testing appointment scheduled for 4:45pm. Arrived at 4:28 and got in line at the drive thru. When we finally got to the window at 5:25, the clerk said that the person who does the testing left at 5:00!
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January 2021 by Shannon Carter
Waited through a 6 car line up in the drive through to be informed that my prescription will take 1.5 hours to fill AFTER it was called in at 4 hours prior. I waited and ran an errand to kill time to come back and wait in another 5 car line up only to be informed that I now need prior authorization from the insurance company that will take 2 to 7 business days. I’m switching from this pharmacy......I wouldn’t bother using them if I were you.
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January 2021 by Heather Arnold
They billed my insurance 10 days after filling my meds, then wanted to make me wait 10 days without my medicine to get my refill mind you I have multiple sclerosis and NEED my meds. The pharmacist I spoke to was so rude! I immediately hung up and switched myself, my husband and my daughter over to rite aid! Never going back there again! I hope no other sick people have to deal with such chaos. Very sad.
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December 2020 by Deandre Gibbs
Excellent prompt service.
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September 2020 by Suzanne L
I have had nothing but a great experience at Walgreens. The pharmacy especially has a top notch staff who are always professional & friendly. They are always busy, but that's a good sign that so many people come here. The store is always clean & has pretty much anything I need. Keep up the great work !
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September 2020 by Cara Care
I work in EMS on an ambulance in the city. I am an essential worker risking my 4 kids life along with mine while on the frontline of the pandemic. I have been coping with all the many changes but was shock today when I walk into this particular store and found out the bathroom was close to the public. I even ask an employee if I could used the restroom hoping that with me being in uniform she could see I was on duty and allow me to used it and she said no. I not sure if she is aware that Emt's, paramedics and a lot of others essential workers are in a vehicle for over 12 hours a day and have to find a restroom at a friendly business. I did want to buy something too but after that I could not see myself buying something from somewhere that would not let me use the bathroom so I could be comfortable for the rest of my 12 hr shift. So I ended up going over to Speedway to use their restroom and make a purchase.
