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September 2025 by Teyanna Franco
I was in to refinance my loan and not really sure how to go about things, but Michelle made it such an easy process, she answered any questions that I had and just truly helped me in every way possible
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September 2025 by Alina Lord-Freed
This has been the absolute most awful banking experience I have ever had. Sabrina is the most inexperienced and awful banker I have ever had the displeasure of dealing with. I came in with my husband on the 22nd to open a bank account. We opened it, put money in and left. I have never been able to access it since. I came in for help and guidance in why I cannot do anything inside the app and Sabrina Huff was unable to help. She said she has never seen this message and told me I must have changed my log in credentials and this is my fault. She was unable or unwilling to help assist further. I asked for a manager to help and at 10:30am on a Monday morning, they're gone for the day. I would rather use CashApp or a less savory app with no protection than ever deal with the ignorance and unhelpful rude employee at Financial Plus Credit Union on Pierson Road. Sabrina Huff should not be working with people and her training should greatly be re-evaluated if she can't help people access their account then blame them for the problem and tell them there is nothing they can do. I have closed my account. If I cannot use it anyway, what is the point banking here.
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August 2025 by Brieanna Bone
Thank you for wonderful customer service
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June 2025 by Sophia Ostrander
I have NEVER left a bad review but I felt I needed to share this. I caught the workers talking crap about me.
This location had messed up my information for my yearly income. No big deal, I understand human error happens. I tried to explain that the information was wrong and seeing how we could fix it. I was told “I don’t know how you pay your rent.” and “You’re new to owning a business, you don’t know how this stuff works.” I ended the conversation because that was upsetting. I then go in to get it fixed with someone else. While i’m in the workers office, I happened to look at the screen (that’s mostly facing you) and saw that she had left a groupchat up where her and some co-workers were talking crap about me. My feelings are still so hurt.
I eventually went to the Corunna Rd location where they fixed my information. I talked with the manager of the Flushing location who was very nice and sympathetic.
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May 2025 by Don Fee
I went to get help with my credit card cause it was stolen. They said to call who charged my account so I did and that was an argument. So I called financial plus in flushing and they laughed and said it's like 4 car payments. So I went to the bank the next day and sat for 40 minutes and then they said they won't have enough time to help me. That was really nice thanks a lot.
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April 2025 by Jon Loyd
Michelle helped me out greatly with starting my account and guiding me to a clean new account
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March 2025 by Lori Henry
Very pleasant & helpful. Didn't wait long at all.
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January 2025 by Rosabel Hernandez
It was such a pleasure working with Michelle at the office on Elms & Pierson Rd. She was very professional and friendly. She was very helpfully. Thanks again Michelle
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December 2024 by Jeffrey andre jr
The teller mentioned a high yield savings account update for my kids for free! Emily was great!
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October 2024 by Courtney VandenBerg
The new Flushing location has the most amazing employees. They are always very nice, smiling, & very helpful!!
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September 2024 by Michael Cicalo
Thank you Chris and Sam for all of your help today! I appreciate all the effort and making this process so easy, especially on short notice.
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September 2024 by Carl Taylor
They did a wonderful job.They got me took care of super fast
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July 2024 by Emily Simmington
Michelle was a delight to work with.
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July 2024 by Cameron Simmington
Thank you, Michelle for helping me and my wife with everything. We are very fortunate to have found you. Highly recommend!!
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June 2024 by Tyler Boyd
Sabrina, Erica, Megan were great working on my loan together. Amazing customer service!
