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November 2023 by frank riley333
Owner cussed me out for no reason what so ever. Was very rude and unprofessional. If you have pool needs I'd recommend looking elsewhere.
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August 2023 by Valerie Noelle (Kinda.Ratchet_Spark)
They scammed PPP loans.Also, I have witnessed with my own eyes customers being charged for products that they were not going to be getting, simply so those employees could then later use that equipment at a side job later that night.Their fraudulent PPP loans have been reported, along with relevant information to prove it.This place will be closed within a few years.
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July 2023 by Joan P.
If 10 stars were an option, that would be what I would rate Johnson Pools and Supplies in Gaines, Michigan. After having a terrible experience(s) with a competitor, not only did Danny and Joshua return until the issue was resolved, but they did not charge for all the additional visits to my home. Cannot say enough good things about them!!
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June 2023 by Patrick Morrison
Most unprofessional company I have every worked with. New guy there is completely rude and over charges customers. I took my business to someone who treats customers with better respect. Best of luck!
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June 2023 by Theresa Treglowne
I called to have someone come out to give an estimate to replace the liner in our inground pool. They gave a verbal estimate, without even looking at our pool. I asked if someone could come out, take a look and give an actual written estimate we could submit to to insurance. Was told they are too backed up to do that. I asked if they could email me a written estimate and was told probably not.They didn't even seem remotely interested.
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June 2023 by Ally
Super kind knowledgeable staff! Highly recommend
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March 2023 by De'Lynn Braetto
Great business. Service is awesome.Very knowledgeable staff.Need a hot tub, stop in....
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June 2022 by Tina McGinnis
EVERY YEAR ? I set a date to have my pool opened and they NEVER SHOW, & DON’T even have the decency to call ?(can’t blame it on COVID, because this happens EVERY ?YEAR)I DO NOT RECOMMEND “Johnson Pools” AT ALL!!!I am looking for a reputable and reliable company to open & close my pool. Johnson Pools in Flushing, DEFINITELY is NEITHER!!!
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June 2022 by Robert Brundle
Johnson Pools went above and beyond to fix my pool problem. Vaughn and Branden were professional, and polite. They diagnosed the problem and had it in short order! I highly recommend Johnson Pools!BB
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June 2022 by Melanie Harding
Very helpful staff and the only place I can buy the natural spa enzymes for my hot tub
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May 2022 by Kelly
Very knowledgeable and honest staff. I have spent a small fortune at other local pool supply companies that do not have the equivalent knowledge. I went here to test my phosphates and they fixed my chemical problem overnight. Apparently my chlorine was "locked up". They sold me 2 bags of chlorine free shock and algae killer. Boom! Crystal clear overnight. Chemco and Macksoods sold me metal free, staintrine, algae preventative and phosphorus free. All the wrong stuff, trying to be helpful. Johnson pools has an elaborate hi-tech computer tester that the other companies do not. I highly recommend Johnson pools.
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March 2022 by Christopher Miller
I love those guys there always got or can get what I need . Except better pay at my job.
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August 2021 by John Bereza
Expert advise and great products. Excellent people who carry American made products.
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August 2021 by jakey jake
Best pool company thats out there many many years of experience
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July 2021 by Ashley Richardson
Mike was the best manager they had. He had compassion and excellent customer service. This new manager along with Lori is rude, dishonest, and lack any type of customer service. A training course in customer service is highly recommended.
