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December 2023 by Maria Brinkey
Fast & knowledgeable easiest trip I've ever made to an insurance company
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July 2023 by Kimberley K
Craig Wright is always helping
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September 2022 by Vee Dee
The front desk man is nice but the agent Jon Jones said that their policy don't accept uninsured cars...it's a lie. He obviously didn't want to help us because my family has been AAA insured for years and they told me he's lying, that you can get insured without car insurance. And I see I'm not the only one complaining about him here in the reviews. Even before he spoke to us, his demeanor made us feel uneasy in general.
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September 2022 by Joe Mahaney
We have had better service from AAA in the past. Slow and standoffish service.
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August 2022 by Judy Murphy
Front desk person was nice and efficient.
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December 2021 by William Stanley
In and out. Home and auto insurance all taken care of
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October 2021 by Jake Lavere
Good. Job.
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October 2021 by Marsha Mahaney
They were fast efficient and pleasant! Got my new car insured and a binder in my hand in under 15 minutes!!!!
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October 2021 by Chrystal Gauthier
Waste of time never called us backTo help us book our trip.
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October 2021 by Betty Vezina
Dell bent over backwards 2 help out an elderly 89 year old Korean Veteran. Way 2 Go! ???????
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September 2021 by Sarah Guilliams
Very Professional Staff.
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July 2021 by Eric Fitzpatrick
Good people
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May 2020 by Alie N.
AAA Fort Gratiot agent, Danielle forbister, doesn't think immigrants should have a driver's license. She thinks immigrants should "get out" and not have any rights. Danielle uses her connections with the secretary of state office to "bust" resident aliens. Don't do business with her or this office.
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April 2020 by Ahmed
While AAA itself has good competitive prices, this office is terrible!I got an online quote and received an email from Jon Jones that he will call me shortly and I never received this call.I called the office a week later, they connected me with Matt who said he’ll call back after reviewing my account and apply some discounts and he never called me back.I called Dearborn office and was able to get better rate (from $150 car only to $120 with home insurance).Save yourself some money and effort and call the headquarter office. They are way better in helping and getting better rates and on top they call you back!
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February 2020 by Phillip Brown
They were kind polite and very. And most important very patience and understanding
