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April 2023 by Philip H
So many problems, wrecked my credit score due to their old system, caused a number of issues in regards to my business account.
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September 2022 by Philip
So many problems, wrecked my credit score due to their old system, caused a number of issues in regards to my business account.
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August 2022 by Christopher Abalos
Alex at the Fort Gratiot branch is great at his job. He’s friendly, follows up and truly cares about customers. He went the extra mile to make sure a transaction was verified correctly. Thanks again Alex!
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July 2022 by Joe Maison
Not this branches fault, but don't bank with this company if you're lower class. They will hold your money simply because you're too poor to receive large deposits. I deposited a check and went on vacation, they held my money for a full week and refused to explain why. Customer service refused to assist me or explain why. The other bank released the funds but my bank refused to give them to me for being too poor.
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November 2020 by dr Damle
I dont even wantro give a si glee starnot worth it.Get off people this company Horrible IT system that never gets updatedWe stopped one bank account for Ach but for the past year that charge the same account and get payment reversal.on that even after repeated requested even letter and fax to thecompany president.We are paying mortgage thru another account and they b b see that but cannot update their systems and based on the previous bank account they call me everyday and everyday we tellthemthe same story.Horrid horrid horrid
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November 2020 by Kris Artman
Opened a bank account and it’s been 2 almost 3 weeks and I still haven’t received my bank cards or anything else for that matter.
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November 2019 by Eric cooling
Horrible customer service. Unwilling to answer my questions about a charge. No manager on duty to address my concerns. I can't recommend this bank to anyone.
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August 2019 by Kayla Hendershot
Was placed on hold for 10 minutes and had to call back and got the same guy who placed me on hold in the first place. He transferred me to someone else without letting me know. So frustrating. Usually get nicer people on the phone.
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January 2018 by Cindy Be
Very fast ,friendly ladies! I'll be opening an account soon here rather than at the st clair branch where the attitudes are extremely poor!
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June 2017 by Edward King
Keep playing on my phone and whit my money
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November 2016 by Kimmy G Anglin
Their ATM is the only one around McDonald's. Convenient!
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March 2015 by John Helzer
This bank is great and so are the people that work there
