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June 2023 by Brandon Lum
Andrea was a great help on getting me my reservations all set up and great customer service.
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January 2023 by Paul's Thoughts
I worked with Andrea and it was the greatest experience ever! I was being charged an exorbitant fee for changing the drop off location to port Huron. She saw the error and fixed it. This saved me over $150. She is an amazing person and I am grateful to have worked with her and Fort Gratiot Self Storage!
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January 2023 by Paul Kerry
I worked with Andrea and it was the greatest experience ever! I was being charged an exorbitant fee for changing the drop off location to port Huron. She saw the error and fixed it. This saved me over $150. She is an amazing person and I am grateful to have worked with her and Fort Gratiot Self Storage!
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April 2022 by Tom Buchheister
I had to move some things a couple weeks ago and Andrea was very helpful in the process… She answered all my questions I had.. It was a great experience.. Thanks and Andrea
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April 2022 by Optimus Prime
Rude, snotty and aggressive manager. We removed our items 2 days after she had a terribly unnecessary temper tantrum on the phone because their gate was not closing all the way. It was suppose to be a secure property.
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March 2022 by Rebecca DeBlauwe
Very disappointed in Andrea’s professionalism. Called 3 weeks ago looking for a larger unit, was informed that they didn’t have a larger unit. Moved our belongings to a new location. Cleaned out unit and called to let her know and she charged our account. Today is the 28th. We will be contacting the BBB
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February 2022 by Vee Dee
I called their office if they offer protection from thieves. I asked if they had security cameras too. The lady said "It's not our responsibility to keep your belongings safe". Like seriously?? Good thing I asked before I actually paid for one. People be paying money to store their belongings, of course we will care if someone tried to break through our locks.
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January 2022 by CM Titus
We had a storage unit for an extended amount of time. We never had to worry.When it came time for moving, Andrea was a lifesaver in helping procure a UHaul that best fit our needs. She answered so many questions & walked me through step by step.Always professional and friendly. Highly recommend this business. Andrea’s got your back.
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December 2021 by Jen Urban
Andrea was wonderful to work with. She was very friendly, knowledgeable and helped me decide the size and location needed for my move. Highly recommend ?Great customer service ?
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November 2021 by Katelynn Kretchman
Catherine was amazing she helped me with everything I needed and answered every question I had and was very nice I highly recommend speaking with her
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November 2021 by julie lum
Andrea is amazing to work with. She is helpful in finding what would work best for whatever moving needs you may have. My family has worked with her several times and are very pleased with the customer service she provides.
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November 2021 by Sarah B
Andrea is freaking amazing she has helped so much with our move to south carolina. And then the move to michigan and back to south carolina again!!! The unit was clean and Andrea was so easy to talk too.
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November 2021 by Taylor Schmid
Great experience! Used the storage for almost 2 years and have been kept up to date with great communication and customer service. The whole time I've felt that my items were secured.
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November 2021 by Jaclyn Radford
Very friendly and helpful staff. Clean, well maintained facility. Haven't been there long, but happy I chose this place.
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November 2021 by Casey Schlager
I called to get a few quotes for Uhaul trucks to go out of state. The person who I spoke with was Catherine and she was great and answered all the questions I needed, Awesome customer service I will be going through Fort Gratiot when I make my move!
