October 2023 by Raelyn Bliss
Absolute WORST bank I've ever had or dealt with. I was with them less than one month before I canceled both my accounts.First, they decided to take money from my savings and put it into my checking. When asked what happened.. two of the tellers said they had no idea and had never seen it happen before.They asked if I wanted it back in savings.. I declined. So the next day.. guess what.. they put it back into my savings without permission.I then did a mobile deposit of a check on a Thursday.. it was immediately put on hold. When I went in on Friday, he assured me it'd be available by Tuesday at the latest. Come Tuesday.. nothing. Call customer service.. she said Thursday. I talked to a supervisor. She said they weren't going to clear the check at all. Went into another location.. they told me I needed permission signed from the original person and notarized. I'm like, "Are you kidding?" Just release the check and I'll take it elsewhere. They now "couldn't." Called another customer service. She also said Thursday. (It's now 6 days later, Wednesday). The holds department claimed they couldn't release it. They can't cash it either. Saw a BANK MANAGER. She said they don't even accept these types of checks and it won't be cashed. Well, Thursday, it was cleared.. and I got the money out and closed the account. It was a total DISASTER.. no one knew anything, obviously. I would NEVER bank with huntington or recommend it.
