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April 2024 by Lexi J
Why are the hours so weird
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December 2023 by CJ Clish
Planet Fitness: A Judgmental DisappointmentMy recent experience at Planet Fitness' Birchwood Mall location was nothing short of appalling. From the moment I stepped inside, I was met with an atmosphere of condescension and disdain. The staff, rather than being welcoming and helpful, seemed to exude an air of superiority, as if they were somehow better than the patrons they were supposed to be serving.This feeling of judgment was only exacerbated by the gym's refusal to accept US legal currency. Despite being located in the United States, Planet Fitness insisted on payment in the form of their own proprietary currency, a system that felt both exclusionary and exploitative.But the most disturbing aspect of my experience was the lack of concern shown for my wife's safety. After Being at the guy for a few months she is leaving. Her disconfet for "creapy" men that attend is of the upmost consern to me. This blatant disregard for her well-being left us feeling both unsafe and undervalued. Even after all this I did try to go back in there and buy a pair of tanning bed glasses. I was told with no curant member ship they will not sale them to me. I do under stand that, al thow I dont agree with that business model. The problem was the extreshing from the staff menber as I wasnt good enought to buy from them. I guess my money isnt green to them.In conclusion, Planet Fitness' Birchwood Mall location is a place where judgment, exclusivity, and a disregard for safety reign supreme. I urge anyone considering this gym to look elsewhere.
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December 2023 by Chris Curtis
Great place at 4am thanks for always being clean and friendly staff
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November 2023 by Johnathan Hunt
I know Planet Fitness has an image that's very meme-able. "Judgment Free" and the sense that most of the people there have absolutely no clue what they are doing in regard to fitness, this image is correct, and I am among those who know nothing about fitness or any of that stuff. I started working out at the crispy weight of 315 pounds, I had a plain shirt and gym shorts, and I only did treadmill. Today, I celebrated my 100th check-in and have lost 30 pounds, I obviously still have a long road to go, but the reason I am writing this review is because planet fitness is truly the everypersons gym. Everyone in there is at a different level, yet they are all trying to figure out ways that they can better themselves. Yes, it's a chain gym. Yes, it's commercialized. However, that's what I love about it. weirdly enough, it breaks everything down to the simplest form, and as a know nothing, out-of-shape plebian, I like that.Thank you, Planet Fitness.
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October 2023 by Toni Boucher
I would like to make a shout out to an employee that works at Planet Fitness. His name is Jay and he is a trainer. Jay is so energetic, encouraging and enthusiastic. The other employees are very pleasant as well but Jay stands out! I call him " E.J." now. Every business needs an "E.J."
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October 2023 by Beka Blackwell
I love this place every clean very nice staff Jeremy was amazing
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September 2023 by Ray Smith
The chain owners a joke, when it comes to her employees trying to fight their members because they're in the way of their cleaning at night in an empty gym, then kicks you out. As long as she collects money, She does not take any complaints seriously. The manager there told me that you need a chance to correct the employees behavior. When's that going to happen, on the next lawsuit when he puts his hands on somebody? For $5 more, go to cutting edge. Guess that's what you get from minimum wage employees.
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September 2023 by Samantha Cain
Love it , just don't like how there's no privacy with the windows facing inside the mall .
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August 2023 by Cheeks
Love it , just don't like how there's no privacy with the windows facing inside the mall .
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June 2023 by Dan DBZ Morris
nice even when crowded my only complaint is there isn't a barbell insight and the smith's machines track isn't straight up n down there angled slightly...
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May 2023 by Carol Mcclelland
Location, hours, friendly staff along with other kind gym enthusiasts, no judge zone, clean, variety of new and modern equipment which is hardly ever out of order, massage chair, etc. are what I look forward to with my work-out.
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April 2023 by Laurie Decker
Very clean, lots of different types of exercise equipment. Love the fact that they're based on judgment free!
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April 2023 by Ricky Barnes
Always a good experience! Can't beat the free guest pass included with the black membership every visit for the price as well!
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March 2023 by ryan peel
All equipment is in great shape. Clean environment with friendly staff. Well worth the price of admission.
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March 2023 by Sherry Coburn
You definitely get a lot for your money when you eat there wasn't very happy with the prices of the food other than that it was good service was good, ?