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February 2024 by Andy Cook
This store is awesome! It’s busy and the employees are good at taking care of multiple customers at one time. Sam with the dark beard is very knowledgeable and helped me out getting my old iPhone 7 upgraded and all my info transferred over to the 15 pro max I got. My wife and I were able to go out to dinner while he got all my stuff setup for me and double checked it was all working and good to go before we left the store! Highly recommend this location, they’ll help you out even if you don’t purchase anything.
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February 2024 by Destiny Caron
Riley and Kiki were so kind and helpful!! Appreciate them and will definitely be coming back to this location!
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February 2024 by Harbor Xpress
The manager was incredibly knowledgeable about the latest iPhone and he patiently answered all my questions !
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December 2023 by Cat Dog
Would give more stars if the sales associates actually apply the promo codes to your account even after you told them that's why you were there. I like paying full price for something I should have had a discount on. Once the promo code ends you're pretty much screwed. Second time!
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October 2023 by Larry C
This location rocks. I think his name was Brandon. He set me up with a new SIM card at no charge! Very attentive staff.
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October 2023 by zac smith
Beyond excellent service Riley and Milton helped out well beyond the call I was debating about switching to Verizon but Riley and Milton showed me the real value I was getting staying with T-Mobile. Their ability to see well beyond the average lifespan made me bring my family up to the plan. They are seriously under utilized in their position and should be managing and teaching their ways to the next generations of sales associate
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September 2023 by Tammy F
I've visited this location before, as it's right over the border (from Canada), and I had the same staff, I think her names Akiki? Anyway she was great and fast and I appreciate her help.
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July 2023 by John Andrew
I’m not likely one to post many reviews, but the service I experienced today deserves some recognition. Went to this t-mobile location today with questions about my screen. Wasn’t sure if I’d be able to get the help I needed at all or at first, but fortunately Milton was there. Milton by far exceeding my expectations with his desire to help, level of understanding, and ability to take ownership for assisting with my needs as a customer. Very satisfied and delighted with my visit today. If Milton was an undercover senior level manager for t-mobile I wouldn’t be surprised. This store is in good hands long as they keep employees like this around.
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July 2023 by S
The people that were working with us were super nice and actually treated us like regular people instead of just customers to make money off of. They’re really cool 10/10 highly recommend and I love the new phone! Props to the young lady and gentleman who were helping us. (I think her name was Kiki? And I don’t remember the younger guys name but he was super great also)
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July 2023 by Julie Rodriguez
Excellent store! Employees are so great. Had an issue with billing and Brian was amazing and took care of the issue.
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May 2023 by Robert Davis
Brian’s the man went in there today after breaking my phone and he made everything super easy in the process of buying another and even went on to make sure everything was transferred over and all setup. But that’s not all even knocked 5 dollars off of a brand new case!
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May 2023 by Mary Lajdziak
Today (4/24/2023) the manager Brian resolved an issue that was caused by a previous employee that no longer works there. He was willing to admit the fault on their end, which is a rarity in the customer service world. I did need to call customer service but that was handled perfectly with almost zero wait. Would highly recommend this location for your Tmobile service.
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March 2023 by Layne Hastings
Great store, Akikie was great with explaining everything an helping me get my router situation fixed ,also she was great with communicating an had a great aura.
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March 2023 by Rebecca Taft
Went in to purchase a new phone today 2/20/23 since mine wasn't charging. Both salesmen were wonderful. Their system was down so they couldn't sell me a phone, however, they got my phone to take a charge again. They were so great to deal with.
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January 2023 by DJ E-nigma 0
I was assaulted at this TMobile store. I was pushed after the employee tried puffing out his chest and intimidating me and I didn't back down. I have an on going issue that was supposed to have been taken care of by the district manager and wasn't. The bill went to collections and my score took a hit. I asked about the issue and the employee gave me customer service number. I told him I didn't want the number because I have tried them numerous times with no results. He then copped an attitude and started insulting me. The manager took over from there and told me since this has gone to collections they couldn't even look up the account anymore. The employee then came out from the back with a tablet and said, "give me the last 4 of your social". I told him no and that's when he puffed out his chest and pushed me. All this time the manager is doing nothing. He could have stopped this at any time, but didn't. There were even other customers inside the store. When I went to defend myself I was restrained. Not the aggressor, me. This is a violent place. Do not shop here.
