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December 2023 by Lindsey Kromer
Customer service person telling people to not buy a good brand of food! UnprofessionalCustomer put it back terrible customer service
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November 2023 by Jim Zwolinski
I went in for tire chains for my JD garden tractor on 11/16. My size was not in stock but the woman in that department very quickly got me my size ordered, direct shipped to my house, for $80. Lowe's ordered me the wrong size for $147 and I had to pick them up. I can't say enough about how friendy and helpful everyone is at the Ft. Gratiot TSC.
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March 2023 by Bob B
Fast checkout plenty of parking nice staff
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December 2022 by William Lynds
This is the 2nd night in a row I’ve come here to get propane to find out they closed it down early due to the manager wants to go home early! Last night I came in at 7:45pm & was told the propane tank shuts down at 7:30! I specifically asked the girl twice to make sure! When I arrived today at 7:15 propane is closed early due to manager Stacey wants to go home early!! Bad customer service! Customers drive from a distance [myself it’s a hour & half round trip to frequent this establishment that doesn’t know what time they are closing from day to day!! Lost a regular good spending customer
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September 2022 by Dan Meinhard
Sometimes there's a cashier at the register. Sometimes you have to wait. Sometimes I just leave the stuff on the counter & walk out because I get tired of waiting for someone to show up.While customer service is a little better than Marysville, there is room for improvement.Online items are mis-marked sometimes... beware.
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September 2022 by Backyard Dad
Great, had what I needed with friendly staff. Some stuff is very over priced, so just don't buy it there.
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August 2022 by Shari Blashill
Love curbside pickup for my large orders!Saves my body and my wallet.
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July 2022 by Robert Cuillerier
Good Staff, and were friendly! Helpful! Very nice store, and well stocked. I don't know the mans name, but he made a extra effort to help us find things we were looking for. Cannot ask for more! ALSO I am impressed your WI-FI worked on my older phone (Thank you!)
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July 2022 by Mark Morrow Sr.
There products maybe just a little more money. But the quality usually higher for farm type or home and garden products! Always my go to!
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December 2021 by zachary dudley
Bought 2 gun safes today, they came out the box which i thought was odd.. so they gave me 2 keys total.. should be 2 keys per safe but i went on with my day and got home to unload the safes and neither of the keys work for either safes… the number on the keys are wrong from both safes.. on top of that i’m a 40 minute drive there and back
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December 2021 by Tina Sanchez DeGrande
Mandy is always there to help with a smile. Very kind and courteous group of people working at the store.
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October 2021 by Fred Ottaway
Cover your wood stove pellets there getting wet in the rain the bags are full of pin holes it makes them useless
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October 2021 by Harry Potter
PITIFUL , simply PITIFUL , RUDE "customer service"is not part of the procedure . Went in to get a $ .90 , refund and to get a correct bolt . With the receipt and item . Totally needless hardtime . Called customer service in Brentwood , Tenn . talked to a very nice lady , " Meridith " who gave me the usual hollow corporate apologies . Way too many stores in the area to put up with that .
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September 2021 by Sean Roberts
They wouldn't return over 200 hundred dollars of fencing. I even left the fencing on their counter top. I have spent thousands of dollars at this store and they couldn't even give me a gift card. Take better care of your customers.
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June 2021 by N Cippon
Female employee was extremely unhelpful and very rude. We came in close to closing time. We were trying to be quick but had a question about a couple of items. She snapped that the store closes in 15 minutes and that we needed to check out now. We grabbed the 2 items we were sure about, put back $200 worth of supplies and then stood by the register waiting to check out. The girl disappeared. At least the male employee was helpful when we were cashing out. This was our first experience at tractor supply. We usually get our supplies from pet supplies plus. We spend on average $200 a month on pet supplies. Not sure if we will be back.