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November 2023 by Teresa Hebor
The guys at Tuffys were amazing..we had a vehicle emergency after crossing the border from Canada and they came through, immediately identified the problem and resolved our issue in no time. Honest fair and friendly. Highly recommend this place/these guys !!
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November 2023 by Pine River Stables
The guys took great car of us. We had called another local shop about getting a tire changed & was told no problem. When We got there 5 min later, they blew us off. We pulled up to Tuffy’s no appointment, they got us right in & back on the road. Always great service.
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November 2023 by Callie Lewis
Quick and super friendly service, they'll make sure you're taken care of. I do mean quick, too, because I have never thought that a battery change could be done so fast - but I am all set and experienced nothing but constant & clear communication. Thanks again guys.
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November 2023 by Daniel Mortimer
My grandmother Beth came in on a Sunday with a pontiac sunfire for a check up to make sure it was ready for winter. And the person working that day was rude and not polite towards my grandmother. She came there weeks ago for tires and everything was fine. But some bigger dude that works there is very unprofessional and I can't believe someone would talk down to a older woman. She and I will not be coming back
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November 2023 by Hannah Munn
I’m not from the area just here for work. Had a headlight go out last night. Called Tuffy Tires & Auto services. Jordan was very nice told me to come on over and they would get me right in and serviced! Thank you so much for helping me! And the amazing service you provided!
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November 2023 by Reagina Hewitt
Wonderful service! I brought my car in because my brakes were grinding after I went to a different mechanic out of town. The mechanic drove it around and realized the issue with the brake pads needed maintenance on the surface. He got it done in an a hour and didn't want me to drive like that. Highly recommend!!
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October 2023 by Tara Anderson
Amazing experience! Friendly not intimidating experience as a women creates a welcoming environment. I don't feel like I am getting taken advantage of or ripped off. Great work good prices
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September 2023 by Paula Colwell
We were on the 1st day of a Lake Superior Circle Tour when our vehicle registered an Alert regarding our braking system. We were relieved to find Tuffy's open on the Sunday of a long wknd. The (2) mechanics on site were extremely helpful. They were able to determine the issue quickly and although they couldn't remedy it, they performed a couple modifications & did a test drive of our vehicle to ensure we could return safely to our home in Ontario, Canada. Thanks so much guys!!!
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September 2023 by Ashley Jones
The staff was amazing and quick they originally quoted me 2.5 hours for work and finished it in just over an hour! Amazing attention to detail and did a great job explaining the work that needed to be done. Highly recommend!
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September 2023 by Rachael Schuholz
Super friendly and amazing customer service! Gave me a free estimate and showed me what was wrong with my car, very knowledgeable, explained everything well to me. So appreciate the experience!
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September 2023 by Charlie Dare
These guys are great! I brought my car in just to get the brakes done and oil changed, but as it always goes with vehicle repair my baby needed a lot more work done. It ended up being pretty expensive (I haven’t taken my car to get fixed in a while) but when I stopped by to grab a copy of my bill Jordan (I believe?) made sure to explain everything to me and even drew up a little diagram so I understood what was getting fixed. He made me feel completely at ease and I SO appreciated that. My car was done when they told me it would be and even on the short drive back home I could tell the difference. Everyone I dealt with at Tuffy made me feel welcome and seemed more than willing to answer any questions I have, and I really appreciated it. I’ll definitely be going back again! Thanks guys!
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September 2023 by Haunani Johnson
Jordan & Adam did an amazing job getting a screw out of my back driver side tire & plugging it! I was so grateful they serviced me right away & were very kind & showed me & my youngest son how they do it!
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July 2023 by Renee Rashid
Jordan saved my life to inspect a car I’m buying. Tuffy is fortunate to have Service Man as Jordan. Thank you Team Tuffy Fort Gratiot Michigan.After my inspection on the vehicle I was going to purchase, Cory showed me all the faults with the vehicle. Cory was honest and told me the repairs on this vehicle cost more than the purchase price of the vehicle.Thank you Corey both you and Jordan saved me. I’m ever so grateful, Go Team Tuffy Fort Gratiot Michigan.
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July 2023 by Patricia Saunders
Had a " clunk" most times I made a left hand turn on my truck, about 4 weeks now. Called Michael's where I bought it. Had to wait almost 2 weeks for an apt, they want 114 an hour to look at it.I decided to check other places. Tuffy on Krafft doesn't charge for diagnostic so I took it there. I waited, took 2 hours and I'm done! Broken sway bar, they replaced both. $130.00!Great service
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July 2023 by Kimberly Bagwell
SO.... nobody like to get a car repair!!! This place made it a pleasure! I was referred by discount tire down the road, and from beginning to end I felt comfortable (I am such a girl when it comes to mechanics) I felt the process was fair and they did the work right away!!!! BTW there was another woman there getting repairs, she said she has made them her ONLY Mechanic repair shop, because they are hones, friendly and organized. Nice job TUFFY!!!
