Abby's of Frankenmuth is a wonderful store anchoring the downtown shopping district, a destination for the finest in women's fashions. It features notable name brands like UGG, Sorel, Kendra Scott, Tribal Sportswear, Democracy Denim, Spanx, and Joules, plus many more. Shoppers find a selection of really cute sweaters, jewelry, shoes, and fun items like sparkly boots. The store is known for its excellent and incredible customer service from a kind, accommodating, and friendly staff who are eager to be helpful and go above and beyond. They treat customers with care and respect, assisting in finding a perfect look. The staff is also very helpful in resolving issues, such as processing returns or exchanges via mail for those who do not live locally, even coordinating shipping and refunding costs efficiently. Many customers, including those visiting from out of state or who have been coming for ages, appreciate this outstanding service. They often stop in to browse every time they are in town or the area, making it a special part of their visit. While some note the clothing is nice but expensive, the pricing is seen as commensurate with the tourist town. Abby's is a place where acts of kindness and attention to detail create memorable experiences, ensuring customers will definitely be back.
A little overpriced but the staff was friendly and helpful. I was on the hunt for a particular article of clothing and the employee assisting me was super helpful!
December 2023
Abby’s of Frankenmuth is a wonderful store with excellent customer service. I’m very appreciative of the care and attention they gave me when it came to resolving an issue with a broken necklace, I do not live locally and they processed the return via mail. Thank you so much, I’ll definitely be back next time I’m... read full comment
August 2023
Love the collection of sweaters. I get stopped slot when I wear any of the three I got
