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August 2023 by Colleen Sproul
Exceptional customer service provided by knowledgeable staff who recommend the correct shoes for a comfortable and perfect fit.
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August 2023 by Jennifer P
We happened in yesterday and it was a great experience! Bob greeted us at the door and was easy to talk to. He helped me trouble shoot my complicated shoe needs and I lucked out on finding a perfect pair on sale. I wear a carbon fiber orthotic on one leg due to a spinal cord condition. Bob was kind to my kid and included them in the process. I'm happy I got to support a local business and get the shoes I need.
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February 2023 by Pam Bowman
I have Plantars Fasciitis which is like walking on glass, literally. The saleswoman took a lot of time fitting me with the perfect shoes. I bought Saucony brand running shoes. She had me to step on a machine both before and afterward which showed the inflammation of both feet. She also fitted me with an orthotic insert different from the one the Podiatrist had recommended. I love them! It turns out most shoes are cut in at or more narrow in the middle but my feet are not. She found the correct shoe for me and I am so grateful.
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October 2022 by Marsha Shilling
Excellent service, they go above and beyond to help you!
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August 2022 by Carol Reed
I really appreciated the knowledgable and helpful staff. I'll definitely be a return customer.
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May 2022 by Rita M.
Had the best experience shopping for tennis shoes!! Jenny was so helpful and patient as I tried on several shoes. Then she helped find the insert to address my foot pain issue.
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May 2022 by Paul K.
Very knowledgeable staff. Received more information regarding orthotics and inserts and specific ideas for someone with two different sized feet than I have ever received in my life. Wished I lived closer. If I could give them 10 stars instead of 5 stars, I would. Great selection of shoes at good prices. High quality shoes.
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March 2022 by Erin C.
My husband and I were headed to Frankenmuth for some shopping and I needed to try on sandals for our summer trip. I wear an 11 or 12 in Women's (42 European) and my foot is wider so I have to try on everything. I knew I wanted Birkenstock sandals and I know I'm now a 42. Thankfully I remembered Cobbler's Bench from a previous trip. They had several Birkenstock styles that I wanted to try on and they had many in 42! I tried on 3 or 4 pairs and found a great pair thanks to the help of the woman working with me. When we came in she offered to put on a mask because she saw we were wearing ours. I told her it wasn't necessary, but I appreciated the offer. She insisted on helping me in and out of each pair of sandals and she offered suggestions along the way. She was very kind and patient. I highly recommend letting them help you find the best fit. They did a great job! The prices for Birkenstock shoes were the same as online (without specials/sales) so I picked out the pair I wanted and took them home that day. I was very happy with my trip. Thank you!
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March 2022 by robin l.
Took an original pair of Rocky hunting boots to these folks. The souls were rotting off them I never really wore them much and they told me they didn't think they could be fixed but they did it! Will always go to them for repairs. Thank you so much!
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January 2022 by Joellen Pointer-Bailey
Went to Cobbles Bench today for Sas shoes. Dar was very helpful and introduced me to Drew Shoes. Spent a lot of time with me and I will go back in the spring for more shoes and I really would like Dar to wait on me again. Thanks Jo Ellen
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December 2021 by Carol Tackett Arman
Fantastic costumer service! My daughter needed an "emergency" repair of her double-tap clogging shoes. They had them repaired in 24 hours. And, they were very reasonably priced!
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August 2021 by Kari Thumme Briesmiester
First time there and was very impressed! Come to find out I've been wearing a 4E width and only needed a wide. So happy I drove the 1 hour and 15 minutes!
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April 2021 by Mark Sutton
Great service! The gentleman that waited on me was great. He made it happen. I have a special brace that is hard to find a steel toed boot for. The Redwing store basically said it sucks to be you, and didn't even measure my feet. Thanks to the great staff, I'll be able to be comfortable again! Well done!
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November 2020 by Charles Bielik
Competitive prices and knowledgeable employees. Great shoes.
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August 2020 by Elisabeth Metric
Exceptional service! Becky bent over backwards to fit my daughter and myself properly. She watched us walk in the shoes and made sure they were precisely what we needed to help our plantar fasciitis. We probably tried on 15 pairs! She made sure we loved the style and were completely satisfied. The store is Covid safe with masked employees, sanitizer, a brief sign in, and chairs cleaned and marked.
