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February 2023 by Ava D.
my friend's muffler fell off and we bought some amazing tape and a great knife cutter!
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January 2023 by George Carter
Worst pharmacy in town. Used to be great. Called in refills and they never got filled. Went in to pick up and they staff said I never called them in. Asked them to fill them now and I would come back to get them . Never filled again and was yelled at and hung up on on the phone by the very rude pharmacist! Not how you should be treating customers. Will never go to that pharmacy again
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December 2022 by Ron S.
I stopped in to buy groceries at 8:00am. ONLY self-serve checkouts were opened, all the ones that were operated by humans were closed. *IF* Kroger wants me to check out my own groceries they MUST invite me to a Christmas party since I am an employee now. I wonder when I will be required to unload trucks and stock selves too. Kroger SHOULD have people run checkouts open at all times for people that dislike self checkout lines. The pharmacy is very slow however the humans working it are really nice and very polite.
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November 2021 by Elizabeth P.
Only doing 1 because I can't do 0. Absolutely do NOT do their pickup. They will substitute for things not even similar and not email you about it. Worth the extra drive to the Meijer in birch run.
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October 2021 by M Z
We decided to use Kroger Pharmacy when we moved here this year. We (obviously) expected some issues, but never thought that the Kroger employees (especially the pharmacy staff) would be as dedicated, thorough and willing to problem solve so that our scripts were correct and on time! Sometimes they get backed up and lately there was a new software put in place that had some hiccups, but never once has anyone on their team said 'we can't, we won't, or I don't know'. Instead, it is 'let me see what I can do'. Even if, at the end, the answer is not what I wanted to hear, they still try. In our book....they are AMAZING! Thank you, thank you Kroger staff (especially the pharmacy) for such great service!!!
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October 2020 by Patricia Sickler
Very friendly and willingness to help
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May 2020 by Kieshan Counts
during this mandatory mask wearing time, I visited your store. I work in the health care field, I know how to wear a mask correctly, but your employees dont seem to. all but 3 had their mask down not covering their nose. May as well not being wearing one if it not going to be worn correctly. and it set a horrible example to your customers. and when nicely reminded it should cover the nose I got a really bad reaction. may want to think about customer service training as well as saftey training, not to mention the guy spraying the carts sprayed with full stream, not spray right in the face. I litterly had to walk outside because the fumes were so strong I couldn't breath. but at least I was sanitized.
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May 2020 by Pamelyn Drubin
The past 2 weeks we have done grocery pick up. I greatly appreciate that you are offering this service for free during this pandemic. The lady who brought our groceries out last week was very nice and so was the gentleman who helped us tonight. It makes me sad that they feel the need to apologize for any wait there may be. I can see in their face that some people are not so kind or patient. They are running their butts off and doing their jobs as fast as they can with smiles on their faces. Thank you to all of you working so hard for all of us!!!!
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January 2020 by Nancy Scherping
I recently decided to eat healthier, lower sodium and try plant based. My health improved greatly and Kroger in Frankenmuth consistently carries many of the foods for my healthier lifestyle.
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December 2019 by Jane Sassone Johnson
First time I’ve been here since the million plus reopening. Spent over $400, had two carts. No one available to help bring groceries to my car. 2 lanes with 1 person in each and one bagger to share. bagged most of my own groceries. 4 people to help self check out. I am not impressed.
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October 2019 by Michael Reinert
Everyone I've ever worked with here at this office has been patient, understanding, and very kind with all questions. We love coming here just for them!
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June 2019 by Wade Turner
We recently had Kroger cater for our daughter's baptism. Our chicken, sandwiches, sides, and cake were amazing. Thank you to the deli staff for their hard work and for making an absolutely amazing dinner for our guests. I would definitely recommend them for your catering needs.
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June 2019 by Rachael Bender
These pharmacy workers are so kind, understanding, and friendly. Whenever I've had issues with a refill they have been so helpful with resolving the issue. Worth the 15-30 min drive for me just to see these wonderful people! Makes the monthly task much easier
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September 2018 by Linda Wahl
The pharmacy staff is always so very helpful with all your questions
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May 2018 by Pam Carnes
We shop at the Frankenmuth Kroger a lot. I find their prices very good compared to most local small town grocery stores. I really like the sales they have on seafood and their fresh fruits. The workers behind the meat counter are so helpful and pleasant to speak with!
