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February 2023 by Ava D.
my friend's muffler fell off and we bought some amazing tape and a great knife cutter!
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April 2022 by Sherri Schwartz
Two lanes open and only one side of self check out and over 30 people waiting! Ridiculous so disappointed! A lot unhappy shoppers !
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March 2022 by Karis Kennedy
Cami, check-out clerk, at the Frankenmuth Michigan location is so rude, unprofessional and has no concept of customer service. I won’t shop there again because of her. I don’t understand why Kroger employees such employees - I guess because she shows up for work regardless of her temperament.
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November 2021 by Timothy Bang
Never know when the Deli Department will be open. This is the fifth time I've shopped on a Wednesday morning and it was closed. Guess I will need to call before going to make sure it's open.
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November 2021 by Elizabeth P.
Only doing 1 because I can't do 0. Absolutely do NOT do their pickup. They will substitute for things not even similar and not email you about it. Worth the extra drive to the Meijer in birch run.
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July 2021 by Amanda Reif
Horrible service and rude to my 7 year old daughter.
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May 2020 by Kieshan Counts
during this mandatory mask wearing time, I visited your store. I work in the health care field, I know how to wear a mask correctly, but your employees dont seem to. all but 3 had their mask down not covering their nose. May as well not being wearing one if it not going to be worn correctly. and it set a horrible example to your customers. and when nicely reminded it should cover the nose I got a really bad reaction. may want to think about customer service training as well as saftey training, not to mention the guy spraying the carts sprayed with full stream, not spray right in the face. I litterly had to walk outside because the fumes were so strong I couldn't breath. but at least I was sanitized.
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May 2020 by Pamelyn Drubin
The past 2 weeks we have done grocery pick up. I greatly appreciate that you are offering this service for free during this pandemic. The lady who brought our groceries out last week was very nice and so was the gentleman who helped us tonight. It makes me sad that they feel the need to apologize for any wait there may be. I can see in their face that some people are not so kind or patient. They are running their butts off and doing their jobs as fast as they can with smiles on their faces. Thank you to all of you working so hard for all of us!!!!
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January 2020 by Nancy Scherping
I recently decided to eat healthier, lower sodium and try plant based. My health improved greatly and Kroger in Frankenmuth consistently carries many of the foods for my healthier lifestyle.
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December 2019 by Jane Sassone Johnson
First time I’ve been here since the million plus reopening. Spent over $400, had two carts. No one available to help bring groceries to my car. 2 lanes with 1 person in each and one bagger to share. bagged most of my own groceries. 4 people to help self check out. I am not impressed.
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August 2019 by Lisa Schultz-Sewell
very disappointed in the clicklist program after being a weekly clicklist user for going on 2 years now. numerous times I have had missing items from my order with no compensation. now, even though I received an email that my order was assembled, it was in fact not when several times before I got the email early and it was assembled. after waiting over an hour for my order there was again no apology or compensation. I will drive the few extra minutes to Meijer for all of my groceries now.
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June 2019 by Wade Turner
We recently had Kroger cater for our daughter's baptism. Our chicken, sandwiches, sides, and cake were amazing. Thank you to the deli staff for their hard work and for making an absolutely amazing dinner for our guests. I would definitely recommend them for your catering needs.
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December 2018 by Marcie LeBuda
Produce is terrible! Bought a bag of potatoes there today. My husband got home and noticed they were rotten and leaking , threw them out. Should have let Walmart in, just saying this is Frankenmuth...I can take a drive to Kroger on State street and everything is fresh.
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May 2018 by Pam Carnes
We shop at the Frankenmuth Kroger a lot. I find their prices very good compared to most local small town grocery stores. I really like the sales they have on seafood and their fresh fruits. The workers behind the meat counter are so helpful and pleasant to speak with!
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April 2018 by Phoua H. Yang
Tonight I was very disappointed and the cashier at the self check out was very rude and it seemed like she hates me every time I shopped there and encountered with her. Her name is "CHRIS" that was what I was told. Tonight as I was checking out my grocery and at the end of the check out I have a coupon. I pressed the coupon selection to let the cashier know that I have a coupon, she ignored me and went to the next person who did not need help and asked her if everything was