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February 2024 by Racquel Lea
Theres no way to talk to someone until you get called back. I also had an issue with how slow they were and wait times. Maybe they are short staffed but they should adjust the check in process accordingly. I would not come back to this location.
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February 2024 by Katelynn Carritti
Could hear the staff in the back complaining about patients.
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December 2023 by blessed beyond
They are very nice here usually there's little wait time and I have never had a rude employee I truly love this lab
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June 2023 by brandon haught
Staff taking people in without appointments over people who had appointments waiting 10 minutes past appointment time
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May 2023 by Beckie Bates
Easy to sign in , didn't wait long and staff were patient and knowledgeable. Will choose this lab again
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April 2023 by chris cunningham
Staff at the office was great! Whatever courier service they use is terrible though. Two separate samples were mishandled and were unable to be tested. I would avoid using them.
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March 2023 by K
This is the best Quest location I've ever been to. Although the wait times may vary depending on the time of day, the service and compassionate care you receive remains consistent. The workers here are pleasant, highly qualified, and exceptionally professional; they make getting your blood drawn a quick and painless experience.
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February 2023 by Kristen McClara
This is the best Quest location I've ever been to. Although the wait times may vary depending on the time of day, the service and compassionate care you receive remains consistent. The workers here are pleasant, highly qualified, and exceptionally professional; they make getting your blood drawn a quick and painless experience.
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February 2023 by Lucifer King
You're ways of being contacted suck. I've been calling for weeks with no answer. Change you're lying system. You say press 6 to speak with someone but instead of talking to an actual person we ge yet another automated voice yelling ne to go online. Fix you BROKEN system
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October 2022 by Amanda Heit
Tiffany who drew my blood was very nice and made me feel very comfortable! I was in and out within ten minutes.
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October 2022 by Amanda Chapman
Tiffany who drew my blood was very nice and made me feel very comfortable! I was in and out within ten minutes.
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July 2022 by Loren Allison
Very friendly staff , will continue to keep using this facility
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September 2021 by Cristine M.
I made an appointment for 2:20pm. I checked in at 2:20pm by way of my phone in the parking lot. After checking in I was sent a notification that I could wait in my car, or go inside and wait in the waiting area. I decided to wait inside. When I went in there was already someone in the back with the phlebotomist. I waited for a half an hour, but had to leave without getting my blood work to go back to work, as I was doing this on my lunch hour. When I was waiting, I looked at the appointment calendar and noticed that there was not an appointment before or after me. This leads me to believe that the people that are back with the phlebotomist were walk ins. My appointment should have been a priority over them.
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July 2021 by Collin Jurkovich II
Quick and efficient service...thanks y'all!
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June 2021 by Kim Herron
It's been two weeks and my physician has not recieved my results from your lab. I've submitted two results requests via Quest website without any results. I would like to contact your location directly but the phone number listed for the Frankenmuth office appears to have been disconnected.
