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April 2024 by Steven Mastenbrook
Waited 20 minutes just for the nachos to come out cold. Sour cream and salsa both were not cold when brought for the nachos either. Nachos should have been hot and the sour cream and salsa cold. Opposite day?
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April 2024 by Patricia C Volkhardt
Pure Frankenmuth!
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April 2024 by Ryan Yousif
Expect to pay an arm and a leg to feed your family fried food. $5.30 for a fountain drink and NO REFILLS. You pay $2.99, maybe $3.50 at a restaurant for a fountain drink and they happily refill it. Oh and “no outside food or drink”. It’s not technically extortion but it sure feels like it. Been coming here my whole life. I can’t believe how cheap and greedy the Zehnder family have become.
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April 2024 by amber zarzycki
Alex is the best bartender ever. He deserves a raise! ❤️
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March 2024 by Shawn M
Food was ok. Service was great.
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February 2024 by Emily Brady
The on-site restaurant serves a lot of what you’d expect at a water park/ family hotel-restaurant. Gluten free options are sparse. The GF pizza was just okay. I lucked out that they ran out of their regular fries and the ones they had today were Gluten Free, typically they’re not GF. None of the meat is GF.Dietary restrictions: Gluten Free is sparse at Ratskeller
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January 2024 by Helen Crawford
Had an amazing time and the food was great.Kid-friendliness: Very much so
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January 2024 by Ashley Gutowski
Very convenient location being near pools and game area in the hotel. Food was great! This is more of a cafeteria style and lower key than the other restaurants. Food is still great and amazing. Highly recommend the chicken snitchzel wraps!!
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January 2024 by Mark Crooks
Bad bartender,
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December 2023 by Jeff Buckland
The Ratskeller Cafe is located in bottom or lower level of the Bavarian lodge. This was my first visit to ratskeller Cafe and they didn't deliver all my food to the table I had to ask for it and yet was setting on their countertop so they did it on purpose. I ordered large ? with 3 toppings ? worst pizza ever!!!Had no taste to it while it has weird after taste. The only good thing was the over worked and undervalued server guy.
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December 2023 by Cameron Hartman
The flatbread pizza definitely exceeded my expectations! Nice and crispy, lots of toppings, good flavor, not greasy. I'd definitely recommend! (The picture was taken after I ate a slice!)
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December 2023 by Chris Bearss
Tired looking place in the Family Fun area Food took longer than one should expect. Must comment on the server/cook/busboy…. Very friendly, gregarious fellow. My grandson enjoyed chatting with him.
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October 2023 by DayTrip599543
We are here now for my daughter's birthday! I took her and her best friend and they're having a blast. We don't do the waterpark stuff, as my daughter does not like to, but there is so much to do still! They had so much fun at the mini golf and arcade (and there was an exceptional employee who helped me win her a Pokémon plush she wanted out of the crane machine!). The food at Ratskeller is very good also. We come here at least once a year and it never disappoints! Definitely a must do with kids!
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October 2023 by brettb614
This massive facility and conference center is well run, the staff are friendly and committed to making their guests stay enjoyable. The German cuisine is delicious and unique. Rooms are quiet and relaxing. The adult pool was not big enough for lap swimming which is ironic given the size of the facility and its indoor kids waterpark. The facility is full of insight into the history of the hotel and the founding family. However, it went a bit overboard as this information is everywhere, including 8-10 TV channels.
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October 2023 by ellenlapontney
This hotel was not worth what we paid. I was very disappointed this time. The room was not very clean and the bed was awful. I said the mattress had been there since the hotel opened. Thats how bad it was. The room was not worth what we paid.
