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November 2023 by Ester S
Was stranded with a dead battery in the cold in a parking lot in town and they came out super quick, gave me a jump and had me on my way. Thanks guys!
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November 2023 by Ryan Werth
Nothing but trying to rob you price from with 175 to 450 in 2 minutes not to fun destroying old person vehicle and laughing about it
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October 2023 by Chris W.
Fantastic towing service! I was stranded on the other side of Lansing and they worked it out with AAA so they could come and pick up me and my Tahoe. 4 or 5 other towing services declined and AAA said I was my own. I called R&B direct and Jim closed shop and drove over from Muth and rescued me. It was late January and boy was I glad when Jim showed up about 9pm with those flashing lights. My alternator had died on my way back from Indiana. I drove as far as I could and I just made it to within 100 miles from home so AAA would cover it. At 94miles from Muth my battery was drained and my lights turned off at the Pottersville exit on I-69. I texted a pic of my AAA card to R&B while sitting in my dead Tahoe and they worked it out to get paid direct from AAA. I made it home about midnight safe and sound. I can't recommend R&B highly enough!!!
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October 2023 by Zechariah Gibbs
This company was super professional and friendly.They were super awesome on the phone and in person,I highly recommend them
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August 2023 by Bobo S.
Would give them 10 stars if possible. They are a Frankenmuth and Saginaw Co blessing. Totten Tire in Birch Run passed along their phone number, I called for a lock-out on Friday with a dire appointment just 90 minutes from then. They said 30-35 minutes and were there at 30. Had me in my vehicle in just a couple minutes - WITH NO DAMAGE TO THE DOOR. Guy was pleasant, price was VERY FAIR and yes, please tip them. I bought lunch - they are lifesavers. Thank you for the kindness, quickness, fairness and much appreciated. Hey, they even answer their phones and not a service!!
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July 2023 by Bradley Coudriet
Thanks for the Truck and RV tow! Also the extra vehicle to put a car seat in! Friendly, professional and awesome folks to deal with! Thank you!
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July 2023 by Sarah Rausch
Used their towing service, responded astonishingly fast and friendly driver
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June 2023 by Steve Stolarczyk
Just got a tow from them. Responded faster than any tow company I've worked with. Josh did a great job. Very thankful.
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February 2023 by lrene Rexford
Very friendly! Answered all our questions about granddaughters car they towed.
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November 2022 by Rachel H.
I strongly recommend this locally owned business. They fixed my SUV, and had me on the road to home safely. Friendly and had excellent customer service. Jim was great as well as the tow truck driver. They also offer lockout service. If you're ever stuck in Frankenmuth, call these guys.
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July 2022 by C S
I HIGHLY recommend this business!We had a motorcycle accident and were taken by ambulance to ER. I had a chance to speak with the tow truck driver requesting please be careful as we love this bike and is nearly brand new 2021.He was very polite smiled and said he would not drag it out of the ditch and will be careful He seemed sincere"I felt assured".The following day we rented a U-Haul arrived at their lot and were relieved to see little to no damage other than fairing scratches, missing mirror and ALOT of dead grass weeds on te bottom of bike frame "that we did trying to ride it out" Nearly made it too. It was dark outside and we didn't see the ditch ? had it been a dirt bike we would've jumped it. Instead the ship went down like an oversized anchor.I commented about the nice tow truck driver and our conversation then learned he's the owners son who kept his word "no grass other than the bottom" They cherry picked the bike up & out.The owner Mike and help Justin even loaded the bike for us since we were pretty beat up "could've been much worse"We are great full to the man upstairs and thankful to Reinert and Bender for a hob well done!!Note: Vassar Police Officer Maxi, Ambulance driver and Medic were kind and of the upmost professionalism.I had to add this due to someone else's rude review left which sounded like a young kid who don't know how the system works.
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January 2022 by Ryan Stevens
Called for a quick unlock of my doors after keys got locked inside. Quick, professional and fairly priced. Thanks!
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August 2021 by Walter S.
Our Diesel engine start batteries in our motor home failed when we were ready to leave after a week in Frankenmuth. These guys were so responsive and economical we had them change out our house batteries too. Good communications, good service, gods value - what more can you ask?
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July 2021 by Ann F.
Nice, NICE guys, and know their stuff! The body shop guy knew just where to pull in order to pop my window frame back in line perfectly (we had to pry it out for a key lock-in in a remote area.) In and out in five minutes, WOW!
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July 2021 by Holly Blake
Really helped us out while we were in a jam with a flat tire
