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July 2024 by Mackenzie Battaglia
Been going here for a few years and pharmacy staff has always been very friendly and helpful. Today we went in and they had a new Pharmacist (one we’ve never seen before) who was cold and made us feel as if coming in for a script was inconveniencing him. Jessica the tech who helped was helpful and very nice however it was very off-putting when the pharmacist felt it was appropriate to make a comment about not being able to find the script in the system (he entered wrong birth date - script for pet). He said something like “How hard is this?” Then stormed off to look.
Edit a few years later. Said staff is gone, back to 5 stars! Staff is the best again!!
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May 2024 by William Wilson
What horrible experience, no wonder CVS is losing customers!!
There is never anyone at the checkout, and when you go get them, they just ignore you.
They think they are doing you faver by doing what they are paid to do.
What a bad attitude the check out people have.
If you don't like the job you have, go get a job like digging ditches, so you won't need to interact with anyone.
Minus 5 stars for CVS!!
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April 2024 by Chris Briguglio
Yes I was drugged in this store last week March 18 but the sheriff Tony wickersham and his undercover drug unit comet,Mark Hackle and the Fraser Police department know all about and ant going to do anything about it even though they know it's a criminal act being committed against me and a felony witch is incredible.So now you know what can happen to you in this county witch is completely insane,i even contacted firger law and they sent me a letter saying there is nothing they can do for me,witch is a total lie ,so they got to Mr firger and told him not to take my case ,witch is even More incredible so I would stay away from this store,thanks for listening thank you wish me luck
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March 2024 by Mn. Mn.
Told me my meds would be in at 4:30pm I'm diabetic. Called them the next day, and they told me they have been trying to get it for months with no luck.
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January 2024 by morgan devuono
If I could give this pharmacy zero stars I would!Absolute worst customer service at the pharmacy.Every month I have an issue with this location but tonight takes the cake. Pulled up to the drive through at 455 (they close at 5pm) with a sick child needing a script for the night for them to tell us they were closed. I noticed the gates half open on the inside so I went inside as they should have still been open for service. I got in the store at 458 for them to look at me walking up to the desk and close the gate on my face with my sick child. I tried explaining to them several times I was there before closing and they shouldn’t have an issue helping me but they continued to tell me the register was already closed (before the closing time posted). I asked several times for them to help me get the script at another location and only after basically begging for help they called the other location. I was told extremely rudely (before I started to be a little more stern ?) how it was basically my problem and how because I didn’t get there several minutes before the posted closing sign they couldn’t help me at all. As I said this was the icing on the cake as every month I have an issue with this location. We’ll be switching pharmacies and contacting corporate after the holiday. Seems they only cared about leaving to go out for NYE. It’s sad a healthcare facility could look at a family in need before closing time and act the way they did. I understand they seem short staffed but to completely seem to not care looking directly at us or wanting to help is so sad. I only caught the name of Allen as one of the employees but not the other.I also just contacted our doctor to confirm the script was sent over bc the employees told us that there wasn’t anything in the system for our child. The doctors office stated that the pharmacy physically confirmed the script at 445pm and we arrived at the drive through ten minutes later.The pharmacy “manager” Allen also black listed our entire family bc we “threatened” to call corporate on them for closing early and basically refusing to help us.
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December 2023 by Barry Stevenson
This store is my favorite, fantastic team effort and the store is always clean!
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December 2023 by Tanner Jackson
Get the same script filled here every month and they REFUSE to submit a stock carry to prevent me from missing doses of this very important medication. Called 2 hours before heading out to run errands and was told my med was being processed after waiting 3 days for it to be ordered. Show up to be told it would be another half an hour to fill this prescription I'm already a day late on taking. This is from a specialist and my appointments cannot be menuvered around to accommodate an order time as this med is very time sensative. Will be finding a new pharmacy as the rph is rude and the young man who laughed in my face tonight does NOT know how to handle patients what so ever. Do better or get out of the field. I do this for a living myself and would never treat a patient the way I was treated this evening.
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November 2023 by April Owens
Love this pharmacy! Great deals with carepass subscription!
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October 2023 by Jim Apulio
the lady in front was very rude when i askd her where the dr popper was
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August 2023 by Toddmi c
There assortment of items has gotten smaller. There is only one person in store and they never say hi. Lastly they usually only have self check hard for older people. ok for a quick stop but better choices.
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July 2023 by Alex Z
Customer service was horrible.
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July 2023 by Carrie Newman
Has everything I need.
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May 2023 by Katie Foster
Alan the pharmacist went out of his way, and stayed late to fill my rx for me that was transferred and marked with the wrong time. He was very polite, and did a great job.
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April 2023 by Eric Worden
Older woman at the counter refused to acknowledge me while standing in line. She was unable to give me cash back after tapping my card. Luckily they have an ATM.
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March 2023 by Teresa S.
I have been working on an issue with CVS Minute Clinic since Sept. I had 2 visits, a TB test, and a reading 3 days later. I paid $35 for the test and then my insurance did too. The TB reading was billed as an office visit and insurance denied it. It wasn't an office visit, it was part of my TB test. I bugged CVS Minute Clinic every month because they refused to correct the code. Finally, in Jan they said they'd have a code review meeting and to wait 3 to 5 days to inquire about the results. So I did on Feb 6 and was told the balance was zero and I would receive a refund check in 4 to 6 weeks. Of course, didn't get it so I called. They refuse to change the code and they're using my $35 to pay the $39 reading visit fee. I shamed them and told them that CVS rakes in billions...with a B...yearly and they're going to rip off a senior citizen who lives on a fixed income and then I wrote to HQ and said the same.I'll never set foot in a CVS again.
