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July 2025 by Ms Davis
These 5 stars are based on the service provided by Katherine. I called and she answered the phone. She was very patient with me as she explained what vaccinations were available and she was willing to order other ones that I needed. And when I came in, she was just as friendly in person as she was over the phone! Phenomenal customer service.
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June 2025 by Erik Handy
Staff is unknowledgeable on how to change the address of delivery for photos. The manager Rob seemed like he just wanted to push me out the door. The older woman behind the counter says she tried to called me about changing it, but my phone number had too many digits. When ordering photos on the website, there is only enough characters to put a 10 digits. Your staff should know how the photo system works and where the customer should go to change the location or whom to contact to do so. Don’t order photos here, just save yourself the headache and time.
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February 2025 by Brad Madding
Unfortunately I can't mention his name specifically. I don't know it. The male pharmacist that helped me today was very professional and friendly at the same time. He took care of adding my new insurance information promptly. I come here often for prescriptions and he and the staff are efficient and pleasant to deal with.
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December 2024 by Jodi Lancaster
Clean safe pharmacy and drugstore
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June 2024 by Shirl
The Pharmacist that waited on me was very kind. Great customer service skills!
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April 2024 by Molly C
The cashier at the front, I believe her name is Liz, is awful. She stood talking to someone while the line grew to 7 people. Then we I checked out she made rude comments about what I was buying.
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March 2023 by Teresa S.
I have been working on an issue with CVS Minute Clinic since Sept. I had 2 visits, a TB test, and a reading 3 days later. I paid $35 for the test and then my insurance did too. The TB reading was billed as an office visit and insurance denied it. It wasn't an office visit, it was part of my TB test. I bugged CVS Minute Clinic every month because they refused to correct the code. Finally, in Jan they said they'd have a code review meeting and to wait 3 to 5 days to inquire about the results. So I did on Feb 6 and was told the balance was zero and I would receive a refund check in 4 to 6 weeks. Of course, didn't get it so I called. They refuse to change the code and they're using my $35 to pay the $39 reading visit fee. I shamed them and told them that CVS rakes in billions...with a B...yearly and they're going to rip off a senior citizen who lives on a fixed income and then I wrote to HQ and said the same.I'll never set foot in a CVS again.
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January 2021 by Evangelos Foutris
Made an online covid test appoinment. Line was so slow that I waited 15 minutes and realized it would be over another half hour until my car made it to the drive thru window. I cut my losses and left.
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November 2020 by Jess S.
Great directions for drive-thru covid testing, it was super quick and easy. I felt like the technicians were very informed, and quick turn around for testing. Less than a 5 minute wait with appointment!
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December 2019 by Mark C.
Crazy thing just went in for lip balm. Walked in and there was a display right in front of store. So that made that super easy. The bonus was it was buy one get one. The cashier was super friendly and helpful looking up our CVS card.
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February 2019 by Jeff B.
I filled my monthly prescription here for 3 years. There was an issue this month due to a manufacturer backorder. I tried to call the pharmacy to find a solution after waiting 6 days of being completely out of my medication and from the time the prescription was sent to them. I was trying to see if I called my doctor to have him change the dose so I could fill it, but I needed to know if they have the other dose in stock. The pharmacy staff refused to give me information if they had that medicine in stock or offer up any solution. Not to mention they told me that it had been on back order for 8 weeks. However, I had it filled here 4 weeks prior. I believe I was lied to. My script sat there unfulfilled for 6 days until I had my doctor cancel it and I went to Walgreens. Walgreens had no issue informing me if they had my medicine in stock and if they were able to fill it. Not to mention they offered a better solution and I was able to work it out with my doctor. I'll also add I called Rite-aid and they were able to tell me if they had any in stock, however they did not have enough to fill a months supply. I'm very disappointed and feel as if I was treated like garbage. It's disappointing considering I was a monthly customer for 3 years. I think they need to revisit their policies as they don't seem to be the same from store to store.
