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May 2022 by gerald nelson
The wonderful engagement I had with my tax professional.
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February 2022 by heather C
I am extremely unsatisfied with my tax preparer. This was the first time my taxes were completed by this tax professional and I am unpleasantly surprised by the difference from other H&R Block tax professionals who have helped me in the past. I would be happy to speak with someone about my experience with the hope and intention of improving future service for others.
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April 2021 by Lanis Phillips
Very polite and courteous service
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March 2021 by Kellie Zess
The two ladies working today we're so friendly and very helpful!
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March 2021 by Betty Pfeifer
Very well done. Lovely lady!
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March 2021 by Ann Stoneberg
Diane Champine was awesome!!
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March 2021 by Emil Otto
I have been coming to h&r block over 25 years
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February 2021 by karl graebner
Good service and support.
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February 2021 by nathan Michael
Virgina (ginger) is very nice and quick!
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April 2020 by Jeffrey Pollock
My wife and I went in on March 10th this year to file. Previously, we had done business with a H&R Block near our former residence some two hours away. We decided to forgo the long drive back to our old preparer, and utilize the local office and keep some dollars closer to home. We were greeted quite cordially by a younger gentleman who was quite polite and courteous. When we were introduced to a woman, Ginger, who would be our preparer. She immediately insulted our politics, saying she "Wasn't a Democratic," and therefore did not vote, and did not like their politics. OK, well after a brief, awkward, pause we proceeded to hand over our paperwork. She next made weird, oddly condescending remarks about our relationship with our newborn daughter, and a variety of unprofessional comments. Then she next said we had too many medical bills, so we must have had Obamacare. When we told her we had not utilized the exchange she seemed to be somewhat dumbfounded, but continued on her condescending tear. Next, she unable to utilize her computer, and had to call for help. Not exactly a boost to an already skeptical view this interaction. The best part of our experience was when she quoted a price that was four times what we had previously paid. That I understood, every office and preparer is different. Also, it offered the perfect excuse to make a quick exit. I do not know the other preparers in this location, and would be hesitant to paint with a broad brush, but if this individual is a reflection of their demeanor and decorum, I could not recommend this location. This review is somewhat tardy, but I will say it took a worldwide crisis to postpone my feelings on this subject.
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March 2020 by Hi imZeus
My professional was extremely nice and caring.
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March 2020 by Edwin Black
Excellent service and explanations. Ginger is very helpful.
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February 2020 by michael dudash
great service from ginger
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February 2020 by Tom Barber
Laura was phenomenal. Will be returning. She took time to care about my needs, answered all questions I had and made me feel very comfortable about my taxes. When I was greeted when I first walked in, I felt well taken care of. I was asked if I needed anything, bathroom, water or coffee. I was asked multiple times to just be reassured. I was given updates on when I would be seen often, which I really appreciated. I really wish I could remember her name but that's on me, im very forgetful with names but her and Lauara were just outstanding.
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February 2020 by James Grzelka
The charge was not explain to me beforehand was a little disappointed in the cost and that I can get that much back instantly. Otherwise, the lady was great courteous and nice.
