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March 2024 by Maddie R
Always great and professional assistance at this location. The property manager Cassandra is amazing.
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February 2024 by Jamal Ford
Service is great as always. Cassandra was very helpful with the walk through and rental process!!!
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February 2024 by Lena L
The manager is always so helpful here she is always so nice
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December 2023 by Karen Makowski
Cost keeps going up but nothing changes. Moving out soon
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September 2023 by Betty
Cassandra is a great manager she is so nice every time you come into the office. I appreciate the service at this location every time I come in!!
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August 2023 by Anjanette LaMothe
Hate em! Up your prices everyother month , my place on Chicago Rd. Very drill Sargent like. Uncaring employees , when and if you can find them. Space when and if they want to open the door even though they're not at lunch. Just a very bad experience I do not recommend that establishment on Chicago road by the Oakland
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July 2023 by Yung Pablo
The public storage on Groesbeck and 13 mile is one of the best storages that I’ve used. Cassandra the clerk was a great help and has been for the last few years. She’s awesome!!! I would recommend this storage facility to anyone who’s looking for a great , clean and Useful storage.
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June 2023 by April D.
This is not the greatest storage place, to be honest. The staff was very nice when interacting with them. However, it is not well maintained. Tons of holes in the road passed the gate. Not the greatest security cameras on the outside. Lots of people just go and hang out there. There was not one time when visiting my storage that there wasn't some random person hanging out in their car in the back part of the units. My items inside the unit got extremely dirty and had fallen down inside the unit despite being well stacked which I believe other adjacent units are responsible for this if the wall is too easily to slam items into from the opposite sides. When I first stored items here, the unit was very affordable, but very quickly, it ended up going from $80 ish dollars to almost $200. I have since transitioned to a different company.Do not recommend expensive items you want to store. They will not come out unscathed from damage. Definitely find a different company overall because they can raise your rate significantly and very quickly as well.
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June 2023 by Phyllis B
Cassandra is so helpful and she is always so nice I enjoy coming in and speaking with her every time I come into the office
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May 2023 by Gillian Amritt
I’ve been with them for 2 years now & my rate continues to increase for the small space. I live out of out of state. I value my time and made 2 appointments with Cassandra when I was back in Michigan and no one was in the office for our appointments.Bad customer service. I don’t might paying the rate they presented to me if they were good to me but they haven’t been.Horrible experience.
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May 2023 by Michel Lavoie
Cassandra is always kind and helpful, best storage unit ever!
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May 2023 by Joshua U.
Worst storage place ever, I would give zero stars if I could, when I first went to this place it smelled weird in the office and there was a. Man that would be. In the office that would walk out anytime a customer would walk in and then go back when they left and it was creepy, then when I had the unit an unexpected bill came out so I wasn't able to pay on the date I was supposed to and I called. Them several times on several different days even left voicemails and never got ann answer or a return phone call just an email that my payment was late and that access to my unit was removed until payment was paid in full and that if not paid by a certain time my stuff would be sold, like ok I get it if I just wasn't paying but I tried multiple times to contact them about it to no avail. Then when I moved out I left a few things cuz I was unaware they charged for that and I got the bill in my email attached with a collections threat so I went to pay it with the link they provided and logged into my account and the payment option is greyed out making it unavailable for me to click on and make a payment, terrible place, terrible people, terrible service, everything with this place was terrible
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April 2023 by The Rubik's Crew
Cassandra is the best and set up my app with mobile gate acess
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December 2022 by Tricia Zeckzer
I like the Bluetooth access.. I would give five stars but my rent keeps going up. Annoying!I'm usually not one for bribery so I'll give you four stars
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November 2022 by BIG. Dawg
Cassandra is the best I love her so much she’s very helpful and professional.
