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December 2023 by David Geiger
Absolutely HORRIBLE! Doug was the worst employee/customer serve person we have ever seen. Immediately rude, was disgusted we were there i think, talked done about corporate.
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October 2023 by Rod Cranston
Great service
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September 2022 by Thressa PWhite
With a credit card I was told the deposit for $200 rental (3 days ) was $400 at the airport where I was stranded because I was not told or was it in print that the deposit was twice the car rental . Never in my 40 years of driving and renting vehicles have I ever came across this issue . What sort of practice is this ???
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May 2021 by Julaine Wade
It wasn't Alamo it was dollar, supposed to be hertz.
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November 2020 by Craig Engle
The vehicle I rented was a 2020 Ram 1500 pick up truck, The truck worked out fine, the only complaint I have is the vehicle was not clean, it reeked of cigarette smoke and the windshield appeared to have been wiped down with ArmorAll, there was such a bad glare I had to stop and clean the windshield so I could see. Had it not been the only truck available I would have refused renting it.
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August 2020 by Curtis Brown
Very simple process.
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June 2019 by Cindy Roberts-Moranec
Post on your web page that you need a major credit card to rent before you drive an hour to be told this in person.
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January 2019 by Anne C.
Kudos to Sara A at Alamo Rental at MBS Airport near the Tri-Cities in Michigan. My husband had a heart attack while we were visiting over Christmas; the doctor said we couldn't fly home for two weeks. That meant rescheduling with the airline and Alamo. When I called the 800 number and got headquarters, the clerk didn't even express sympathy for my husband's near-death experience. She said we could keep the car for $2230 for the next two weeks. I explained that we didn't want to BUY the car, we just wanted to rent it. Crickets. So I drove the car out to the airport and that's when I met Sara. In business, you've got your ducks and you've got your eagles. Sara's an eagle. She made everything happen with justice and compassion. She waived the ridiculous fees corporate was imposing, got me another car to use for the two weeks I drove back and forth from the hospital. Alamo rocks because of Sara!
