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November 2023 by Lexie Farrell
Just bought my very first brand new car with the help of Kyle, Richard, and Pam! Thank you all so much, I could not be happier with my new vehicle. Everyone at Burt Watson was always kind and helpful, and always made sure to answer all of my questions. Kyle was extremely communicative while we waited for my car to arrive and kept me updated throughout the several week process. Definitely recommend!!
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November 2023 by Nick Wright
Thank you to Kellie Humpert for helping me find the perfect truck! She made the entire process so simple. She was very knowledgeable, and made me feel super comfortable, answering all my questions. I was able to get the exact truck I wanted, while feeling great about my payments at the same time. If you are looking to purchase a vehicle, go see Kellie at Burt Watson!
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November 2023 by Bonnie Smith
Had such a wonderful experience. From the moment I landed on the lot, Gabriel was quick to address all of my questions, and helped me find the perfect vehicle for my needs. Thanks so much Gabriel, you made the experience fun and smooth!
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October 2023 by Kyle Franquist
This was my best dealership experience, EVER. I had my ducks in a row, had my own lending secured, and my vehicle chosen ahead of time for a test drive. But I have had that before at other dealerships and been there for 4-5 hours. The negotiation process was easy, Jack Barber and his manager both negotiated fairly for their vehicle and with me on my trade, and put their best offers forward. Jack was a very knowledgeable sales person, he was personable and fun to talk with during the whole process. I was in and out of the dealership is 2.25 hours. The whole staff was great, even though they were there approximately 30 minutes past closing time. I would absolutely come back for another vehicle here, and recommend my friends and family, including to work with Jack!
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October 2023 by Cara B
I had been searching for a specific vehicle with certain packages and was finding nothing but dead ends. I came across a Colorado in transit to Burt Watson Chevrolet. I reached out and was immediately helped and all my questions were answered. I was then handing off to a sales person, who then got right to work on helping me get the vehicle I had my eyes on! Joe Howansky Was incredibly helpful, he kept me up to date every single day and when there was any issue with the delivery, he was straight forward with me. He did not sugar coat anything and made the whole experience effortless. Made sure I got the most for my trade in and made sure I was happy with everything during the process. I am so happy I went with Burt Watson Chevrolet!
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October 2023 by tonya pauls
We would like to give a HUGE shout out to Justin Favin who made our experience at Burt Watson Amazing!Justin was friendly, knowledgeable, and efficient in helping us decide on our purchase of the 21 Equinox! Having purchased from Burt Watson in the past, we trusted the process, the dealership, and most importantly confident we have purchased a trustworthy used vehicle!Thank you Justin !
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September 2023 by SARAH HART
I went to Burt Watson with my 19 year-old son who was purchasing a vehicle all on his own for the first time. The used car salesperson, Keith Dawson, was very helpful in finding the perfect vehicle for him. I was impressed with Keith's knowledge on many different vehicles and his rapport when dealing with a younger buyer. He went above and beyond to make sure my son was extremely satisfied with his purchase. I was also immensely impressed with Donna Faught who worked with my son regarding financing. Her professionalism and knowledge preparing the paperwork and contract was impressive. She was very thorough when going over everything and was able to answer all questions he had. Thank you to Donna and Keith for a wonderful first buying experience for Parker.
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September 2023 by James Hess
I highly recommend Burt Watson Chevrolet in Freeland! Joe Howansky was awesome to work with, as well as the Burt Watson team! Joe went above and beyond to get me out of my current truck and into the Crew Cab that I was looking for! I can't thank Joe enough for such a great experience and his professionalism! In the future, I will once again be back for all of my vehicle needs at Burt Watson Chevrolet in Freeland! Thank you!
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September 2023 by Janelle Greer
My husband was looking for a specific truck & when we seen that it arrived on the lot at Burt Watson in Freeland we called & spoke with Janelle...she checked to make sure the truck was on the lot & called us back as she promised! We were impressed with her professionalism & she made the purchase a seamless process! We appreciate Pam in financing in explaining all our options within the purchase as well! We are so impressed with the service that I'm trading my current Traverse in for a new one with Burt Watson so I give this dealership 5+ in stars!! Thank you for being amazing at the customer service you provided us!!
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September 2023 by Ashleigh Phillips
I went to Burt Watson with one eye closed as I knew my situation would be a learning curve for anyone. I was greeted by the friendliest face in the world. Justin Fabin. From the moment that I spoke with him, I knew he was going to find me the perfect car! Justin listened to everything I had to say, with empathy, and then attacked the situation. Even though the perfect car for me wasn't a brand new sparkly model, Justin never made me feel anything less than royalty and deserving of exactly what I wanted. He took the facts, found the car and got it done. 200 stars for Justin Fabin and the Burt Watson family! Forever greatful!
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September 2023 by Zach Lang
I went to Burt Watson looking for a new truck Janelle Gatzke was absolutely amazing, she helped me find just what I needed. She is very bright, knowledgeable, proficient and fast at her job. She made buying a new truck TOO EASY!THANK YOU JANELLE!-Zach
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September 2023 by Susan Bellant
I have been here many times to get work done on my cars. I got a loaner almost every time. Excellent staff. I also had to deal with the people in the body shop due to totaling not 1 but 2 different vehicles. Excellent staff. Now hopefully this is my last time for a while but I had the pleasure of working with Gabriel Nicholson help me find a new ..used vehicle. He was understanding of my circumstances... Very professional and got things taken care of quickly. He even delivered my car to my house. Thanks again Gabriel. I would highly recommend Burt Watson for all your vehicles needs.
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August 2023 by chandra howell
Bought a new 2024 Chevrolet Trax today with the help of Joe Howansky. Joe was very professional. He was also very understanding, considerate and very helpful in the process of me getting this car. It made my car buying experience peaceful, relaxing and enjoyable. I truly appreciate the customer service that Joe Howansky provided. Thank you Joe for your awesome service.
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August 2023 by Jennifer Carpenter
Just would like to say Gabriel Nicholson at Burt Watsons in Freeland did an amazing job helping my daughter find the perfect car. 10 /10 would recommend him to anyone looking for a vehicle.
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August 2023 by Dana Chauvette
Bought a new Trax from Joe Howansky. Excellent service. Also worked with Pamela on all my paperwork. Both provided a great experience and answered all my questions. Very happy with my purchase